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Remote Chat Jobs in Brandon, FL (NOW HIRING)

Remote Customer Service Specialist

Lakeland, FL ยท On-site +1

$15.75 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Tampa, FL ยท On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat information

See Brandon, FL salary details

$9

$22

$59

How much do remote chat jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote chat in Brandon, FL is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.62 and $24.87 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Brandon, FL?

The most popular types of Chat jobs in Brandon, FL are:

What are popular job titles related to Remote Chat jobs in Brandon, FL?

For Remote Chat jobs in Brandon, FL, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Brandon, FL look for?

The top searched job categories for Remote Chat jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Remote Chat jobs?

Cities near Brandon, FL with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Brandon, FL as of August 2026, with employment types broken down into 58% Full Time, 11% Part Time, and 31% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,302 per year, or $22.7 per hour.

Licensed Clinical Social Worker - Remote at Hospice Center

Chat and Change Mental Health

Tampa, FL โ€ข Remote

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to provide essential mental health services to patients in a hospice setting. This full-time role, primarily executed in a remote capacity, requires a professional who is skilled in psychotherapy and adept at addressing the diverse needs of patients facing complex emotional and psychological challenges.

About the Organization

Chat and Change Mental Health is a progressive healthcare organization located in Tampa, Florida, committed to transforming lives through innovative mental health practices. By fostering a patient-centered approach and integrating compassionate care with clinical expertise, we strive to enhance the quality of life for our patients and their families in their critical moments.

Work Environment

The LCSW will operate within a collaborative remote team environment while interacting closely with healthcare professionals at our Hospice Center. This arrangement allows for flexible work hours, typically Monday to Friday from 9:00 AM to 5:00 PM, while ensuring that our patients receive essential mental health services through virtual platforms. The Hospice Center serves patients facing terminal illnesses, making this role both challenging and rewarding.

Key Responsibilities
  • Provide individual psychotherapy sessions to address a range of mental health issues, including anxiety, depression, and grief associated with terminal illnesses.
  • Conduct comprehensive assessments to evaluate patientsโ€™ emotional, social, and psychological conditions, establishing a clear understanding of their unique situations.
  • Collaboratively develop and implement individualized treatment plans that are evidence-based, culturally sensitive, and reflect best practices in mental health.
  • Engage in regular collaboration with multidisciplinary teams, including psychiatrists, nurses, and primary care physicians, to ensure a holistic approach to patient care.
  • Monitor patient progress, reassessing treatment plans as necessary to adapt to changing patient needs and feedback from the healthcare team.
  • Offer education and psychoeducation to patients and their families on mental health issues, treatment options, and available community resources to foster understanding and patient empowerment.
  • Maintain rigorous adherence to ethical standards, including safeguarding patient confidentiality and upholding informed consent protocols.
Patient Population / Client Focus

The LCSW will primarily serve adult patients experiencing various mental health challenges linked to serious health conditions, including those in hospice care. This population often requires specialized support to navigate the psychological impacts of their diagnoses, making the role crucial in promoting emotional well-being and resilience during difficult times.

Qualifications
  • Master's degree in Social Work from an accredited institution, with current state licensure as a Licensed Clinical Social Worker (LCSW).
  • At least two years of clinical experience providing psychotherapy and other mental health services, ideally within a context that supports patients facing terminal conditions.
  • Demonstrated expertise in developing evidence-based treatment plans and conducting thorough patient assessments.
  • Exceptional communication and interpersonal skills to establish rapport with patients and collaborate effectively with a multidisciplinary healthcare team.
  • Proficient in using electronic health records (EHRs) to manage patient documentation while ensuring compliance with confidentiality standards.
Preferred Experience
  • Experience working in hospice or palliative care settings is highly desirable.
  • Proficiency in trauma-informed care practices and knowledge of evidence-based interventions for anxiety, depression, and grief.
  • Strong understanding of community resources that can be leveraged to support patients and their families.
Compensation and Benefits

The position offers a competitive salary range of $90,000 to $105,000 per year, commensurate with experience and qualifications. In addition to a robust compensation package, we provide a comprehensive benefits program that includes:

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • 401(k) Retirement Plan with company contributions
  • Flexible Spending Accounts (FSA)
  • Certification License Reimbursement
  • Refer-a-friend Bonus Program
  • Weekly Direct Deposit
Career Growth Opportunities

At Chat and Change Mental Health, we believe in fostering the growth of our team members. As an LCSW, you will have access to ongoing professional development opportunities, including workshops and training focused on the latest therapeutic techniques and best practices in mental health care. There is clear potential for career advancement within our organization as we continue to expand our services and reach.

Why Join Our Team

By joining Chat and Change Mental Health, you become part of a mission-driven organization dedicated to making a positive difference in the lives of vulnerable populations. You will work in a supported environment where your expertise is valued, and your passion for improving mental health outcomes can make a significant impact. If you are looking for a fulfilling career that blends professional growth with profound patient relations, we encourage you to apply.

Application Information

If you are interested in this exceptional opportunity to be part of a dedicated team at Chat and Change Mental Health, please submit your resume along with a cover letter detailing your relevant experience. We look forward to receiving your application and exploring the potential for you to join our compassionate team.