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Remote Customer Support Engineer Jobs in Boca Raton, FL

Net Insight

Support Engineer

Plantation, FL · On-site +1

As a Support Engineer at Net Insight, you will work at the intersection of media and technology ... Department Customer Success Locations USA Remote Remote status Fully Remote

Carrier

Critical Systems Service Support Engineer

FL · On-site +1

Remote US, Must be permanent US resident. Visa sponsorship not available. Essential Functions ... Manage assigned work to exceed customers' time and quality expectations. * Communicate and document ...

Liveops

Remote Customer Service Agent

Fort Lauderdale, FL · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Coral Springs, FL · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wellington, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Delray Beach, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Boca Raton, FL

Remote Customer Support Engineer information

See Boca Raton, FL salary details

$37K

$74.6K

$103K

How much do remote customer support engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote customer support engineer in Boca Raton, FL is $74,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $85,400.00 per year, depending on experience, location, and employer.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Boca Raton, FL? For Remote Customer Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Boca Raton, FL look for? The top searched job categories for Remote Customer Support Engineer jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Customer Support Engineer jobs? Cities near Boca Raton, FL with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Boca Raton, FL as of June 2026, with employment types broken down into 1% Locum Tenens, 98% Full Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $74,559 per year, or $35.8 per hour.

REMOTE Customer Support Rep - Entry Level

Globe Life American Income Division

Hollywood, FL • On-site, Remote

$14.75 - $20/hr

Full-time

Posted 3 days ago

Job description

Customer Service Leadership - Remote Opportunity
Location: 100% Remote
Schedule: Flexible
Are you a passionate professional seeking a career that offers flexibility, growth, and meaningful impact? AO is looking for dedicated individuals to join our customer service leadership team. Work from home, enjoy a flexible schedule, and advance your career while maintaining a healthy work-life balance.Requirements / Responsibilities / Rewards
  • Work-Life Balance: Customize your schedule and work from home, giving you time for what matters most
  • Supportive Environment: Join a nurturing team that values your success and personal well-being
  • Mentorship & Growth: Learn from experienced leaders dedicated to helping you excel in customer service management
Exciting Perks & Incentives
  • Annual Incentive Trips: Rewarding top performers with unforgettable travel experiences
  • Insurance Reimbursement Program: Comprehensive coverage to protect your well-being
  • Skills Enhancement: Specialized training programs to sharpen leadership and management skills
  • Unionized Benefits: Enjoy security, representation, and a supportive community
Qualifications
  • Commitment to delivering exceptional customer service
  • Strong communication and interpersonal skills
  • Ability to lead and inspire teams to achieve outstanding results
  • Desire for professional growth while maintaining a healthy work-life balance
Apply now to join AO's customer service leadership team! Work from home, enjoy flexible hours, receive mentorship, and advance your career while making a meaningful impact.

Apply