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Remote Customer Support Engineer Jobs in Boca Raton, FL

AgileEngine

QA/Support Engineer ID80988

Boca Raton, FL · Remote

... customer and team workflows. - Create structured technical and process documentation to support ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...

Liveops

Remote Customer Service Agent

West Palm Beach, FL · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Boynton Beach, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Hollywood, FL · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Coral Springs, FL · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Fort Lauderdale, FL · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wellington, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Boca Raton, FL · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Pompano Beach, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Delray Beach, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lake Worth, FL · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Carrier

Light Commercial Product Support Engineer

FL · On-site +1

$79K - $158K/yr

This is a full-time, remote position operating on a standard Monday through Friday, 1st shift ... Respond to customer technical inquiries through Salesforce CRM, phone and e-mail while providing ...

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All JobsCustomer Support Engineer JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Boca Raton, FL

Remote Customer Support Engineer information

See Boca Raton, FL salary details

$37K

$74.6K

$103K

How much do remote customer support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote customer support engineer in Boca Raton, FL is $74,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Boca Raton, FL?

For Remote Customer Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Boca Raton, FL look for?

The top searched job categories for Remote Customer Support Engineer jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Customer Support Engineer jobs?

Cities near Boca Raton, FL with the most Remote Customer Support Engineer job openings:

Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Boca Raton, FL as of June 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $74,559 per year, or $35.8 per hour.

Customer Support Specialist (Remote) Job Title:

Bliss

Fort Lauderdale, FL • Remote

Full-time

Posted 8 days ago

Job description

Job Summary:

We are seeking a reliable and customer-focused Customer Support Specialist to assist clients with inquiries, provide solutions, and ensure a positive customer experience. This role is ideal for individuals who are detail-oriented, tech-savvy, and passionate about helping others.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Resolve customer concerns and provide accurate information
  • Maintain detailed records of customer interactions
  • Follow established workflows and communication guidelines
  • Collaborate with internal teams to improve customer experience

Qualifications:

  • Previous experience in customer service or support is preferred
  • Strong communication and problem-solving skills
  • Ability to multitask and manage time effectively
  • Comfortable using digital tools and platforms
  • Reliable internet connection and quiet work environment

Preferred Skills:

  • Experience with CRM systems or helpdesk platforms
  • Background in e-commerce, travel, or service-based industries

What We Offer:

  • Flexible remote work environment
  • Ongoing training and support
  • Opportunity for professional growth

How to Apply:

Submit your application through this platform. Qualified candidates will be contacted for the next steps.

Apply