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Remote Customer Support Engineer Jobs in Anderson, SC

In this role, you will help drive revenue growth, profitability, and customer success by supporting ... A flexible, remote-friendly work environment that supports work-life balance. At TD SYNNEX, our ...

Electrical Discipline Lead

Greenville, SC · On-site +1

$150K - $157K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AECOM is seeking a Senior Electrical Engineer to support our multi-disciplinary design team ... Successful experience working in remote and multi-discipline teams * Expert familiarity with ...

Sales Executive - Remote Call Center

Greenville, SC · Remote

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

Sales Executive - Remote Call Center

Greenville, SC · Remote

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... Receive unwavering support from inspirational leaders who care as much as you about your success ...

Global Product Manager - Transformers

Belton, SC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customers, partners, and regional teams. * Lead crossfunctional execution across engineering ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

New

CNC Programmer

Simpsonville, SC · On-site +1

$23.75 - $32.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support quoting activities by developing machining and tooling strategies * Collaborate with engineering teams on process development and project execution * Travel to customer locations for machine ...

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... to support our construction and engineering teams through advanced 3D modeling and coordination.

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... to support our construction and engineering teams through advanced 3D modeling and coordination.

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... to support our construction and engineering teams through advanced 3D modeling and coordination.

Business Development Director

Easley, SC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team ... Liaise with Finance and Strategy to support budgeting, regular pipeline reviews, CRM maintenance ...

The team partners closely with Engineering, Solutions, and Customer teams to educate manufacturers ... A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road ...

Showing results 41-60

Remote Customer Support Engineer information

See Anderson, SC salary details

$35.7K

$71.9K

$99.3K

How much do remote customer support engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote customer support engineer in Anderson, SC is $71,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $82,400.00 per year, depending on experience, location, and employer.

How does a remote customer support engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

What are the key skills and qualifications needed to thrive as a remote customer support engineer?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

What is a remote customer support engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Anderson, SC?

For Remote Customer Support Engineer jobs in Anderson, SC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Engineer jobs in Anderson, SC look for?

The top searched job categories for Remote Customer Support Engineer jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Remote Customer Support Engineer jobs?

Cities near Anderson, SC with the most Remote Customer Support Engineer job openings:

Infographic showing various Remote Customer Support Engineer job openings in Anderson, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,921 per year, or $34.6 per hour.

Water Resources Engineering Designer

KCI Technologies Inc.

Greenville, SC • On-site, Remote

Full-time

Posted 29 days ago


KCI Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

242nd of 447 rated engineering


Job description

Overview

Join us as we Rise to the Challenge

At KCI, we're building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. 

 

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #50 on Engineering News-Record's list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Duties, Responsibilities & Other

The Engineering Designer shouldhave experience with both stormwater modeling and design/implementation of drainage and conveyance infrastructure. This role includes working with current team members to complete flood studies/no-rise analyses, bridge hydrologic and hydraulic modeling, stormwater master planning, municipal and DOT drainage/culvert analysis and design, and 2D hydraulic analyses.will design and prepare drawings for various civil, transportation, traffic, structural, mechanical, water/wastewater, and utility projects. The Engineering Designer will work closely under the supervision of a Professional Engineer, contributing to engineering calculations, drafting, and coordination of multiple engineering disciplines. This role requires a knowledge of engineering principles, relevant design software such as MicroStation, AutoCAD, or Revit, as well as strong communication, technical writing skills, and proficiency in Microsoft Word and Excel.

Open to hiring in any KCI South Carolina office with hybrid/remote options.

(Rock Hill, Greenville, Columbia or Charleston)

Key Responsibilities:

  • Completion of hydrologic and hydraulic studies (floodplain, drainage improvement, climate resiliency, dam breach).
  • Design and preparation of construction drawings for various water resources projects. Projects include: drainage, stormwater management, erosion and sediment control, restoration.
  • Working knowledge of Microsoft Office, MicroStation and/or AutoCAD, HEC-RAS, ArcGIS required. Civil3D, InRoads, and/or OpenRoads experience preferred.
  • Assist in the development of multiple projects and plans.  These duties will be performed under the supervision of a project engineer or project manager.
  • Performs work which involves conventional types of plans, investigations, surveys, structures, or equipment.  Assignments usually include engineering calculations, interpretation of engineering drawing and specifications, and assistance with proposal preparation.  Helps to coordinate work of multiple engineering disciplines, as well as drafting/CADD work for the project.  Assists in preparing progress reports and may supervise small projects.
  • Candidate must have good written and verbal communication skills.  Must be a self-motivated dynamic individual.
  • EIT certification preferred (ability to obtain PE within two years required).

* Essential Duties and Responsibilities are the basic job functions that an employee must be able to perform, with or without reasonable accommodation.

Qualifications

Education and/or Skills Required:

  • Minimum of 2 years of relevant experience.
  • Bachelor's degree in engineering from an ABET-Accredited Program
  • Proficiency in required design software such as MicroStation, AutoCAD, or Revit.
  • Strong proficiency in Microsoft Word and Excel.
  • Good communication and technical writing skills.
  • Detail-oriented with strong organizational skills.
  • Ability to work collaboratively in a team environment.
  • Strong problem-solving skills and ability to think critically.

Certificates, licenses, and/or Registrations Required:

  • Ability to maintain required certifications

Certificates, licenses, and/or Registrations Preferred:

  • Engineer-in-Training (EIT) certification

Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.

Employment Type: FULL_TIME

What KCI Technologies employees say

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