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Remote Customer Success Jobs in Santa Rosa, CA (NOW HIRING)

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

Answering incoming calls, chats, emails and voicemails from customers and contractors providing ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ... Remote first culture (for most roles) * Comprehensive Health Insurance (Medical, Dental, Vision)

This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ... Remote first culture (for most roles) * Comprehensive Health Insurance (Medical, Dental, Vision)

Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private ... Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively ...

Software Engineer

Petaluma, CA · Remote

$125K - $150K/hr

... customer engagement. As part of GCX, a leader in medical carts and medical mounting solutions ... What Success Looks Like * You take ownership of features end-to-end , from design to deployment * Y ...

Remote Who is IDEX Health & Science (IH&S)? As a business unit of IDEX Corporation, IH&S has a long ... Our formula for success is simple. We work hard to maintain a culture where you can own your work ...

Showing results 41-52

Remote Customer Success information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do remote customer success jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote customer success in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Santa Rosa, CA? The most popular types of Customer Success jobs in Santa Rosa, CA are:
What job categories do people searching Remote Customer Success jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Success jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Success jobs? Cities near Santa Rosa, CA with the most Remote Customer Success job openings:
Infographic showing various Remote Customer Success job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.

DEXIS IOS Sales & Application Specialist

Envista Holdings Corporation

Santa Rosa, CA • Remote

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago


Envista Holdings rating

8.7

Company rating: 8.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description


Job Description:

The DEXIS IOS Sales and Application Specialist is a dental intra-oral scanning expert in end-to-end clinical workflows (from image acquisition to treatment execution) and uses this expertise to exceed territory sales goals through solution selling of the DEXIS IOS product line (NA Commercial Sales IOS Organization). This person will form deep end-customer and distributor relationships as well as supporting the DEXIS imaging field sales team.

PRIMARY DUTIES & RESPONSIBILITIES:

  • Achieve and exceed sales quotas within assigned territory.
  • Assess and manage sales funnel to drive quota achievement and planning accuracy.
  • Partner with local DEXIS imaging field sales teams to identify new/existing customer opportunities.
  • Assess and communicate territory sales trends.
  • Conduct frequent product DEXIS IOS product demonstrations in-person as well as virtually.
  • Responsible for DEXIS IOS lead generation within assigned territory.
  • Ex. Distributor branch meetings and co travels, trade shows / customer marketing & education events, co travels with the DEXIS imaging field sales team.
  • Regularly review data in CRM and other tools to identify and pursue new opportunities.
  • Perform other duties as assigned.
  • Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers.
  • Responsible for working with both existing IOS customers and IOS prospects in an account-based management environment to drive product demonstrations and software workflows
  • Drive sales through customer education and product demonstrations to clinicians, clinical staff, and distributor partners.
  • Play a critical role in managing all assigned customer accounts and routinely help triage their needs to the correct department or individual who can assist them.
  • Ability to aggressively support new business, RFP's, Pilots, and assist in closing business in assigned product portfolio with a time-sensitive sales cycle.
  • Develop a deep understanding of assigned software and IOS products with an overall knowledge of all aspects of solutions/products.
  • While following established strategies, work closely with both management and IOS NA Commercial Sales Organization to achieve and surpass established profitable annual sales goals.
  • Manage and maintain a list of references and competitive product offerings.
  • Perform other duties as assigned.

Job Requirements:

REQUIREMENTS:

  • Bachelor's' degree preferred
  • 2+ years digital dental sales experience is required; we will consider equivalent experience in an alternate role within the dental field.
  • Detailed knowledge of company functions, product capabilities, service options, hardware configurations, productions and marketing policies.
  • Travel Requirement: Ability to travel up to 40% (3-4 days overnight every other week)
  • Working knowledge of Microsoft Office applications.

PREFERRED QUALIFICATIONS:

  • Dental IOS sales and support experience is a plus.
  • Past success in IOS sales, support, and training is preferred.
  • Experience in a team sales environment.
  • Strong effective oral and written communication skillswiththe ability to influence across the organization.
  • The position is a supporting role to multiple call points; must be able to work with a wide variety of individuals and manage time to meet both individual and shared goals
  • Effective time management skills and strong problem-solving skills.
  • Energetic, driven and self-motivated individual with strong interpersonal communication skills, professionalism and customer centric.
  • Ability to problem solve and make customer centric decisions independently.
  • Well-organized and able to work on multiple projects simultaneously.

TERRITORY:

  • Territory: Covers all of California, Hawaii and Arizona
  • The ideal candidate should live in: Inland Empire, Los Angeles, or Orange County. However, we will consider anyone across the state of California who is willing to travel.

#LI-RJ1
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Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

$90,000 - $115,000

Operating Company:

DEXIS

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.


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