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Remote Customer Success Jobs in Santa Rosa, CA (NOW HIRING)

SAIGroup

Mortgage Loan Officer SME

Bodega Bay, CA · Remote

Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private ... Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively ...

Doxel

Full Stack Software Engineer

Bodega Bay, CA · Remote

$150K - $165K/yr

This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ... Remote first culture (for most roles) * Comprehensive Health Insurance (Medical, Dental, Vision)

Doxel

Staff Software Engineer, Full Stack

Bodega Bay, CA · Remote

$200K - $250K/yr

This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ... Remote first culture (for most roles) * Comprehensive Health Insurance (Medical, Dental, Vision)

GCX Healthcare Solutions

Software Engineer

Petaluma, CA · Remote

$125K - $150K/hr

... customer engagement. As part of GCX, a leader in medical carts and medical mounting solutions ... What Success Looks Like * You take ownership of features end-to-end , from design to deployment * Y ...

IDEX

Data Analyst, Finance

Rohnert Park, CA · On-site +1

Remote Who is IDEX Health & Science (IH&S)? As a business unit of IDEX Corporation, IH&S has a long ... Our formula for success is simple. We work hard to maintain a culture where you can own your work ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Santa Rosa, CA

Remote Customer Success information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do remote customer success jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote customer success in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Santa Rosa, CA? The most popular types of Customer Success jobs in Santa Rosa, CA are:
What are popular job titles related to Remote Customer Success jobs in Santa Rosa, CA? For Remote Customer Success jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Success jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Success jobs? Cities near Santa Rosa, CA with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.
Outbound Inside Sales Representative

Outbound Inside Sales Representative

First American Financial Corporation

Santa Rosa, CA • On-site, Remote

$17.69 - $23.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Who We Are
Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Voted Top 100 Best Companies to Work for by Fortune!
Base plus commission/bonus opportunity with a Fortune 100 company!
You're an energetic, positive and driven person looking for a long-term career where you can reach your ambitious financial goals. You're a consultative salesperson who quickly connects with others, understands their needs and delivers an exceptional customer experience.
What we bring to the table:
  • Uncapped commissions plus base salary, overtime potential and weekly and monthly contests
  • Top performers make well over six figures and are awarded with all expenses paid travel!
  • Fantastic product in a growth industry
  • All Reps are provided exclusive warm leads for existing and new customers - no cold calling
  • Paid training and mentorship to ensure your success
  • Commission guarantee for first 90 days
  • Great people leaders to help you reach your commission and career goals
  • Our company has successfully operated since 1984
  • We won Fortune 100 Best Places to Work 10 years in a row!
  • Great benefits including a 401k match, Employee Stock Purchase Plan, Paid Time Off as well as Medical, Dental and Vision Plans

What you bring to the table:
  • Driven - you are self-motivated and passionate about sales and aspire to always be the best in all you do
  • Engaging personality - you love connecting with people, take pride in understanding their needs and strive to always exceed their expectations
  • Persuasion - you love the challenge of getting the close, you can think on your feet and are adept at overcoming any and all objections
  • Growth - you want to earn six figures and are interested in growing your career
  • Variety - you like to have variety in your workday

What you will do:
  • Take Inbound or make Outbound calls from existing customers or prospects
  • Determine each customer's needs for home protection and craft the best solution
  • Use a consultative sales approach to educate customers on our solutions
  • Win customers over and provide the ultimate customer experience on every conversation
  • Exceed established sales and commission goals and win!

What we look for:
  • A high school diploma or equivalent
  • 3 years of recent and continuous sales experience
  • Experience in financial, insurance, mortgage, telecom or admissions phone sales preferred
  • Driven by earning potential in an uncapped commission environment
  • Longevity and a strong history of award-winning sales success
  • Uncompromising integrity and passion for customer experience

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance
  • Engaging company culture and recognition activities

Pay Range: $17.69 - $23.56 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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