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Remote Customer Success Jobs in Santa Rosa, CA (NOW HIRING)

ABB

Commercial Proposal Engineer

CA · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

First American

IT Quality Analyst - Remote

Santa Rosa, CA · Remote

$73K - $98K/yr

... its customers, administrating or facilitating financial transactions, and the ability to meet ... success. We are proud to foster an authentic and inclusive workplace For All. You are free and ...

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

Answering incoming calls, chats, emails and voicemails from customers and contractors providing ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Doxel

Full Stack Software Engineer

Bodega Bay, CA · Remote

$150K - $165K/yr

This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ... Remote first culture (for most roles) * Comprehensive Health Insurance (Medical, Dental, Vision)

Doxel

Staff Software Engineer, Full Stack

Bodega Bay, CA · Remote

$200K - $250K/yr

This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ... Remote first culture (for most roles) * Comprehensive Health Insurance (Medical, Dental, Vision)

SAIGroup

Mortgage Loan Officer SME

Bodega Bay, CA · Remote

Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private ... Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively ...

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Showing results 21-40

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Santa Rosa, CA

Remote Customer Success information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do remote customer success jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote customer success in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Santa Rosa, CA?

The most popular types of Customer Success jobs in Santa Rosa, CA are:

What job categories do people searching Remote Customer Success jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Customer Success jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Customer Success jobs?

Cities near Santa Rosa, CA with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Santa Rosa, CA as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.

Account Representative - State Farm Agent Team Member

Petaluma, CA • Remote

Lyndsie Debonis - State Farm Agent
See more jobs at Lyndsie Debonis - State Farm Agentexternal

$40K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Lyndsie Debonis - State Farm Agent is looking for a highly motivated Sales Producer with prior State Farm experience and a current insurance license to drive new business and grow our agency. In this role, you will actively prospect, generate leads, and convert opportunities into long-term customer relationships. Your in-depth knowledge of State Farm products and industry trends will enable you to effectively market insurance solutions, close deals, and exceed sales targets.
If you are a driven, sales-focused professional who thrives in a fast-paced environment, we are eager to see how your talents can contribute to our agency’s success.
RESPONSIBILITIES:
  • Proactively generate and follow up on leads to drive new business.
  • Meet and exceed sales targets by closing policies across multiple lines of insurance.
  • Identify customer needs and present tailored insurance solutions.
  • Conduct policy reviews and recommend coverage adjustments.
  • Assist with renewals, cross-selling, and upselling to maximize retention.
  • Maintain accurate records of sales activities and customer interactions.
QUALIFICATIONS:
  • State Farm experience is required.
  • Must hold current insurance licenses (Property/Casualty and Life/Health).
  • Strong sales and negotiation skills with a proven track record of success.
  • Ability to build rapport and establish long-term client relationships.
  • Self-motivated, goal-oriented, and eager to grow within a sales-driven environment.
ABOUT OUR AGENCY:
Our agency opened in 2025 and is a growing team of two focused on building a positive, welcoming culture from the ground up. Before becoming an agent, I worked in the wine industry as a Director. With my father-in-law being a longtime State Farm agent, I saw firsthand the impact this career can have on families and communities, which inspired me to pursue this path.
I come from a first responder family (my husband is a firefighter) and service is something that means a lot to us. We stay involved locally through our Chamber of Commerce and plan to sponsor a t-ball team as we continue to grow our community presence.
We offer holidays, PTO, a 401(k), licensing reimbursement, and a unique health and mental wellness reimbursement of up to $500 per year. Work-life balance is important to us, and we want our team to feel supported both personally and professionally.
Our culture is centered around positivity, laughter, and resilience. We believe in working hard while keeping things light and enjoyable. We’re looking for someone who is coachable, upbeat, and able to bounce back from challenges. If you’re looking for a place where you can grow in a supportive, fun environment, this could be a great fit for you.

This is a remote position.