2

Remote Customer Success Jobs in Roxboro, NC (NOW HIRING)

Medical Records Coder II-Inpatient

Durham, NC · Remote

$18 - $24.25/hr

... and customer service. The Mission of the PRMO is delivering quality service by enhancing the ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

United States - Remote The estimated salary range is $100,000 - $130,000 based on experience level ... Able to better grasp the customer's psychology, understand and can effectively use sales skills; 4. ...

Monitor customer satisfaction and serve as a trusted advisor throughout the client relationship ... Demonstrated success developing and managing relationships with senior and executive-level ...

Global Consumer Director

Durham, NC · On-site +1

$200K - $250K/yr

US Remote - East Coast Department: Global Marketing Reports To: VP, Global Marketing Salary Range ... Qualifications Success in this role requires a strategist who is equally comfortable challenging ...

New

You will have a full-time remote opportunity with Avalara based in the United States of America ... Design proof-of-concepts, define success criteria, and guide solutions from pilot to production.

Principal Architect - Enterprise AI

Durham, NC · On-site +1

$153K - $306K/yr

You will have a full-time remote opportunity with Avalara based in the United States of America ... Success here requires embracing AI as an essential capability. * You'll bring experience using AI ...

Principal Architect - Enterprise AI

Durham, NC · On-site +1

$126K - $244K/yr

You will have a full-time remote opportunity with Avalara based in the United States of America ... Success here requires embracing AI as an essential capability. * You'll bring experience using AI ...

You will have a full-time remote opportunity with Avalara based in the United States of America ... Design proof-of-concepts, define success criteria, and guide solutions from pilot to production.

AI Automation Engineer V

Durham, NC · Remote

$126K - $244K/yr

This is a full-time role with Avalara, offering a fully remote work arrangement. What Your ... Success here requires embracing AI as an essential capability. * You'll bring experience using AI ...

AI Automation Engineer V

Durham, NC · On-site +1

$126K - $244K/yr

This is a full-time role with Avalara, offering a fully remote work arrangement. What Your ... Success here requires embracing AI as an essential capability. * You'll bring experience using AI ...

Location: Flexible, can be US remote The individual in this position is responsible for ... Skills and attributes for success: * Demonstrated professional integrity. * Dependable, flexible ...

Showing results 41-60

Remote Customer Success information

See Roxboro, NC salary details

$28.6K

$73.1K

$123.2K

How much do remote customer success jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote customer success in Roxboro, NC is $73,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $87,100.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Roxboro, NC? The most popular types of Customer Success jobs in Roxboro, NC are:
What job categories do people searching Remote Customer Success jobs in Roxboro, NC look for? The top searched job categories for Remote Customer Success jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Remote Customer Success jobs? Cities near Roxboro, NC with the most Remote Customer Success job openings:
Infographic showing various Remote Customer Success job openings in Roxboro, NC as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $73,072 per year, or $35.1 per hour.

Medical Records Coder II-Inpatient

Duke University

Durham, NC • Remote

$18 - $24.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

485th of 618 rated colleges and universities


Job description

PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Dukeas reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.

This position is 100% remote. All Duke University remote workers must reside in one of the following states:  

North Carolina,  Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Missouri, Montana, New Hampshire, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington.  

*Now offering a $10,000 sign-on bonus that will pay out in 4 equal installments over 24 months - 6-month increments.

Occ Summary-

The Medical Records Coder II (Inpatient) is a certified Coder. Coordinate/review the work of subordinate employees and assist with the training and continuing education programs. Code medical records utilizing ICD-10-CM, ICD-10-PCS and/or CPT-4 coding conventions. Review the medical record to assure specificity of diagnoses, procedures and appropriate/optimal reimbursement for hospital and/or professional charges. Abstract information from medical records following established methods and procedures.

Duties and Responsibilities of this Level

 

Review the complex (problematic coding that needs research and reference checking) medical records and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM, ICD-10-PCS and/or CPT coding conventions.

Coordinate/review the work of designated employees. Ensure quality and quantity of work performed through regular audits.

Assist with research, development and presentation of continuing education programs on areas of specialization.

Review medical record documentation and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM, ICD-10-PCS and/or CPT-4 coding conventions. Sequence the diagnoses and procedures using coding guidelines. Ensure DRG/APC assignment is accurate. Abstract and compile data from medical records for appropriate optimal reimbursement for hospital and/or professional charges.

Consult with and educate physicians on coding practices and conventions in order to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding.

Maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM, ICD-10-PCS and/or CPT-4 coding guidelines to inpatient and outpatient diagnoses and procedures.

Maintain a thorough understanding of medical record practices, standards, regulations, Joint Commission on Accreditation of Health Organizations (JCAHO), Health Care/Finance Administration (HCFA), Medical Review of North Carolina (MRNC), etc.

Assist with special projects as required.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education:   High school diploma required.

Experience

RHIA certification- no experience required RHIT certification- no experience required CCS certification- one year of coding experience required CPC or HCS-D certification- two years of coding experience required

Degrees, Licensures, Certifications

Must hold one of the following active/current certifications: Registered Health Information Administrator (RHIA) Hospital Coding RegisteredHealth Information Technician (RHIT) Hospital Coding Certified Coding Specialist (CCS) Hospital Coding Certified Professional Coder (CPC) Homecare Coding Specialist-Diagnosis (HCS-D) Homecare Coding

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


What Duke University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Duke University logo

About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US