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Remote Customer Success Jobs in Rhode Island (NOW HIRING)

Senior Data Engineer | Emerging Products

NC ยท On-site +1

$106K - $144K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

Senior Software Engineer, Full-Stack | Patching

NC ยท On-site +1

$150K - $200K/yr

... success and has retained a 98% customer satisfaction score for more than 5 years. What You'll Love * A collaborative, kind, and curious community. * Flexibility with full-time hybrid remote work.

Senior Release Manager

NC ยท On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Our success has been realized through investments in our proprietary software and market expertise.

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Our success has been realized through investments in our proprietary software and market expertise.

C++ Staff Software Engineer

NC ยท On-site +1

$150K - $240K/yr

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Vulnerability & Cloud Security Program Manager

NC ยท On-site +1

$180K - $220K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

Senior Software Engineer, Java | Vulnerability

NC ยท On-site +1

$140K - $200K/yr

... with customer success and has retained a 98% customer satisfaction score for more than 5 years ... is hybrid remote. We have you covered with our comprehensive benefits package, which includes ...

Senior Software Engineer, Java | Content Team

NC ยท On-site +1

$125K - $165K/yr

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

Senior Software Engineer, Java

NC ยท On-site +1

$150K - $220K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

Senior Software Engineer, Kotlin | MDM

NC ยท On-site +1

$140K - $220K/yr

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. Location We are flexible on remote working from home, if you are located in the ...

Senior Software Engineer, C++ | Patching

NC ยท On-site +1

$150K - $220K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

Showing results 41-60

Remote Customer Success information

See Rhode Island salary details

$31.8K

$81.3K

$137.1K

How much do remote customer success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote customer success in Rhode Island is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Rhode Island?

The most popular types of Customer Success jobs in Rhode Island are:

What are popular job titles related to Remote Customer Success jobs in Rhode Island?

For Remote Customer Success jobs in Rhode Island, the most frequently searched job titles are:

What cities in Rhode Island are hiring for Remote Customer Success jobs?

Cities in Rhode Island with the most Remote Customer Success job openings:

Infographic showing various Remote Customer Success job openings in Rhode Island as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $81,346 per year, or $39.1 per hour.

Senior Data Engineer | Emerging Products

NinjaOne

NC โ€ข On-site, Remote

$106K - $144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

About the Role

At NinjaOne, we're looking for a skilled Senior Data Engineer to join our Emerging Products team and help build the foundation of our modern data platform. You'll play a critical role in designing and scaling lakehouse architectures, building robust streaming and batch pipelines, and ensuring data flows reliably to the analysts and data scientists who depend on it. This is an exciting opportunity to work on greenfield infrastructure using a cutting-edge stack โ€” Kafka, Spark, Iceberg, and Databricks โ€” collaborate with cross-functional teams, and help shape how we harness data to power our next generation of products.

Location โ€” We are flexible on remote working from home, if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best data engineers, but experience in our stack can't hurt: our data platform is built on Kafka, Spark, Airflow, Iceberg, and Databricks; supporting large-scale distributed workloads across hybrid streaming and batch ecosystems. Knowing lakehouse architecture patterns, distributed query engines, and scalable pipeline design will set you up for success.

What You'll Be Doing

  • Lakehouse Architecture: Design and implement Medallion-layer data architectures (Bronze, Silver, Gold), building structured ingestion pipelines and curated data layers that serve downstream analytics and data science workloads.
  • Pipeline Development: Build and maintain scalable streaming and batch data pipelines using Kafka, Spark, and Airflow, supporting reliable and low-latency data movement across the platform.
  • Table Format Management: Own and manage open table formats including Iceberg, Delta, and Hudi โ€” selecting the right format for the workload and maintaining performance and reliability at scale.
  • Query Engine Optimization: Work with Trino/Starburst and Databricks-based environments to optimize large-scale analytics queries and support platform consumers.
  • Platform Reliability: Monitor pipeline health, troubleshoot data quality and performance issues, and continuously improve the reliability and efficiency of the data platform.
  • Collaboration: Partner closely with data scientists, analysts, and product teams to understand data requirements and deliver platform solutions that enable data-driven decision-making.
  • Other duties as needed.

About You

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or equivalent work experience preferred.
  • 10+ years of experience in data engineering with a strong focus on data platform and distributed systems.
  • Hands-on experience building and managing lakehouse architectures, including Medallion (Bronze/Silver/Gold) layering patterns.
  • Deep expertise in Apache Kafka, Apache Spark, and Apache Airflow for both streaming and batch pipeline development.
  • Proficiency in open table formats โ€” Iceberg, Delta Lake, or Hudi โ€” with the ability to evaluate trade-offs and select the right format for the workload.
  • Experience with Databricks for large-scale data processing and analytics workloads.
  • Strong proficiency in Python and SQL.
  • Experience that will make you a standout candidate:
    • Hands-on experience with Trino or Starburst for distributed query execution.
    • Familiarity with hybrid streaming/batch architectures and event-driven data systems.
    • Experience designing Gold-layer datasets optimized for business intelligence and self-serve analytics.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

  • We are a collaborative, kind, and curious community.
  • We honor your flexibility needs with full-time work that is hybrid remote.
  • We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
  • We help you prepare for your financial future with our 401(k) plan.
  • We prioritize your work-life balance with our unlimited PTO.
  • We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $110,000 to $200,000 per year.

For roles based in New York, the base salary hiring range for this position is $110,000 to $200,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.