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Remote Customer Success Jobs in Rhode Island (NOW HIRING)

Customer Service Training or Certification * Experience in IT Support or Utility Billing or other ... Our success has been realized through investments in our proprietary software and market expertise.

Senior Software Engineer, Java | Patching

NC ยท On-site +1

$125K - $165K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

Senior Software Engineer, Java | Patching

NC ยท On-site +1

$125K - $165K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

Technical Writer

NC ยท On-site +1

This is a remote role. Candidates must reside in one of the following US states: CA, CO, CT, FL, GA ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

Senior Data Engineer | Emerging Products

NC ยท On-site +1

$106K - $144K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

Senior Software Engineer, C++ | Patching

NC ยท Remote

$150K - $240K/yr

... success and has retained a 98% customer satisfaction score for more than 5 years. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the ...

Senior Data Engineer | Emerging Products

NC ยท On-site +1

$106K - $144K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

C++ Staff Software Engineer

NC ยท On-site +1

$150K - $240K/yr

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Senior Software Engineer, Java | Vulnerability

NC ยท On-site +1

$140K - $200K/yr

... with customer success and has retained a 98% customer satisfaction score for more than 5 years ... is hybrid remote. We have you covered with our comprehensive benefits package, which includes ...

Showing results 41-60

Remote Customer Success information

See Rhode Island salary details

$31.8K

$81.3K

$137.1K

How much do remote customer success jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer success in Rhode Island is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Rhode Island?

The most popular types of Customer Success jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Customer Success jobs?

Cities in Rhode Island with the most Remote Customer Success job openings:

Infographic showing various Remote Customer Success job openings in Rhode Island as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $81,346 per year, or $39.1 per hour.

Remote Client Benefits Advisor

Global Elite Empire Consultants

Kingston, RI โ€ข On-site, Remote

Full-time

Re-posted 4 days ago


Job description

Build a Rewarding Career from Home

Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact? If you're motivated, people-focused, and ready to grow with a supportive team, we'd love to hear from you.

Join a team where you can work remotely, enjoy a flexible schedule, and receive the training and mentorship needed to build a successful long-term career.

Why Join Us? Work From Home

Enjoy the convenience of working remotely while maintaining a healthy work-life balance.

Flexible Schedule

Create a schedule that works for your lifestyle, allowing you to prioritize both your career and personal commitments.

Career Growth

We believe in promoting from within. Take advantage of ongoing training, leadership development, and advancement opportunities.

Supportive Team Culture

Work alongside experienced professionals who are committed to your success through coaching, mentorship, and collaboration.

Meaningful Work

Help clients understand and access valuable benefits while providing exceptional customer service and support.

What We're Looking For
  • Passion for helping people and delivering outstanding customer service
  • Excellent communication and interpersonal skills
  • Self-motivated with strong organizational and time-management abilities
  • Leadership potential or a desire to grow into leadership roles
  • Positive attitude and willingness to learn
  • Ability to work independently in a remote environment
Ready to Take the Next Step?

If you're looking for a flexible remote career with real opportunities for professional growth, we'd love to connect with you.

Apply today and discover how you can build a rewarding career while enjoying the flexibility of working from home.

Please Note:

  • All interviews are conducted virtually via Zoom.
  • Global Elite Empire Consultants is an independent third-party recruiting firm and is not an insurance agency.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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