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Remote Customer Success Jobs in Rhode Island (NOW HIRING)

Harris

Deal Desk Contracts Administrator

Carolina, RI · On-site +1

The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ... Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff ...

Harris

Deal Desk Contracts Administrator

Carolina, RI · On-site +1

The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ... Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff ...

Autodesk

Senior Program Manager, GTM PMO

Carolina, RI · On-site +1

$116K - $117K/yr

This position is hybrid/remote and reports to the Senior Manager of GTM PMO. Responsibilities ... Partner with Sales, Customer Success, Enablement, Operations, Product, Technology, and Data ...

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Showing results 21-40

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Rhode Island

Remote Customer Success information

See Rhode Island salary details

$31.8K

$81.3K

$137.1K

How much do remote customer success jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer success in Rhode Island is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Rhode Island?

The most popular types of Customer Success jobs in Rhode Island are:

What job categories do people searching Remote Customer Success jobs in Rhode Island look for?

The top searched job categories for Remote Customer Success jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Customer Success jobs?

Cities in Rhode Island with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Rhode Island as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $81,346 per year, or $39.1 per hour.

Remote Customer Service Benefits Leaders

Zuzick Organization of Globe Life

Warwick, RI • Remote

$15.50 - $21.25/hr

Full-time

Posted 27 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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