ZipRecruiter

Log In

2

Remote Customer Success Jobs in Rhode Island (NOW HIRING)

AO Globe Life

REMOTE Representative - Benefits

Providence, RI · On-site +1

$40K - $55K/yr

Remote Insurance Representative - Customer Service & Sales - Work From Home Company: Globe Life AO ... success? Globe Life AO is seeking motivated individuals to join our team as Remote Insurance ...

Harris

Sales Demo Specialist

Carolina, RI · Remote

$70K - $80K/yr

Collaborate with Product Management, Marketing, Customer Success, and Subject Matter Experts to ... Ability to work effectively in a remote-first organization. * Willingness to travel periodically ...

Autodesk

Senior Program Manager, GTM PMO

Carolina, RI · On-site +1

$116K - $117K/yr

This position is hybrid/remote and reports to the Senior Manager of GTM PMO. Responsibilities ... Partner with Sales, Customer Success, Enablement, Operations, Product, Technology, and Data ...

Cayenta

(Remote) Support Analyst

Carolina, RI · Remote

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Our success has been realized through investments in our proprietary software and market expertise.

NinjaOne

Patching | Senior Software Engineer, Java

NC · On-site +1

$125K - $165K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

NinjaOne

Patching | Senior Software Engineer, Java

NC · On-site +1

$125K - $165K/yr

NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and ...

NinjaOne

Senior Data Engineer | Emerging Products

NC · On-site +1

$106K - $144K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

NinjaOne

Senior Data Engineer | Emerging Products

NC · On-site +1

$106K - $144K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Rhode Island

Remote Customer Success information

See Rhode Island salary details

$31.8K

$81.3K

$137.1K

How much do remote customer success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote customer success in Rhode Island is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Rhode Island?

The most popular types of Customer Success jobs in Rhode Island are:

What are popular job titles related to Remote Customer Success jobs in Rhode Island?

For Remote Customer Success jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Rhode Island look for?

The top searched job categories for Remote Customer Success jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Customer Success jobs?

Cities in Rhode Island with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Rhode Island as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,346 per year, or $39.1 per hour.

Territory Sales Representative SLED - MN / WI Territory

Staples, Inc.

Cumberland, RI • Remote

Full-time

Retirement, PTO

Re-posted 29 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 634 frontline employees who took The Breakroom Quiz

427th of 734 rated retailers

Job description

Staples is business to business. You're what binds us together.

As a Sales Consultant supporting our State, Local, and Education (SLED) segment, you will play a key role in driving new business growth by acquiring new customers and expanding Staples' footprint within your assigned territory. This is a fast-paced, high-impact role designed for driven sellers who thrive in a high-activity environment and are motivated by winning new business.  Expected to travel to meet clients face to face & effectively use remote methods (phone/internet) to maintain and grow sales relationships within owned geographies.

Work Location: This is a remote position with a regional focus. This position supports customers in Minnesota and Wisconsin. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

What you'll be doing:

  • Drive new business acquisition by identifying, prospecting, and closing net new customers
  • Consistently meets activity goals and daily metrics with a hunter mindset/approach, outbound dials, sell time, live contacts, and created opportunities
  • Maintain a high level of daily sales activity including outbound calls and meetings
  • Manage full sales cycle from prospecting through close
  • Travel within your assigned geography to meet clients
  • Partner with internal teams to progress opportunities
  • Develop tailored solutions aligned to customer needs
  • Use sales tools to manage pipeline and activity
  • Onboard and ramp newly won accounts
  • Apply pricing strategies to support customer success
  • Collaborate to expand SLED opportunities

What you bring to the table:

  • Strong drive to meet and exceed goals
  • Resilience and ability to learn from rejection
  • Proven business development experience
  • Strong presentation skills
  • Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills 
  • Collaboration across teams
  • Strong business and financial acumen
  • Ability to analyze trends and tailor solutions
  • Ability to work independently

What's needed - Basic Qualifications:

  • 1+ years of successful sales experience, or success as a Staples B2B Sales Associate
    • Proficiency in PowerPoint, Excel, Outlook

What's needed - Preferred Qualifications:

  • Bachelor's Degree
  • Experience using CRM systems
  • Exposure to SLED or public sector

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply