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Remote Customer Success Jobs in Oklahoma (NOW HIRING)

Vehlo

Customer Success Manager

Tulsa, OK · On-site +1

Customer Success Manager About Vehlo We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

AVID

$139K - $167K/yr

Job Summary We are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven ... Remote #LI-RM1 Pay Range $111K - $139K - $167K USD The salary range shown reflects the company ...

Liveops

Remote Customer Service Representative

Tulsa, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Norman, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Edmond, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Yukon, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Lawton, OK · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Nexora Talent

Remote- Customer Experience Service

Tulsa, OK · Remote

$14.50 - $19.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Customer Success information

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Oklahoma?

The most popular types of Customer Success jobs in Oklahoma are:

What are popular job titles related to Remote Customer Success jobs in Oklahoma?

For Remote Customer Success jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Oklahoma look for?

The top searched job categories for Remote Customer Success jobs in Oklahoma are:

What cities in Oklahoma are hiring for Remote Customer Success jobs?

Cities in Oklahoma with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Success Manager

Vehlo

Tulsa, OK • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Customer Success Manager
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
What You'll Do:
  • Collaborate with recently signed customers
  • Understand customers' needs and goals to achieve their objectives (from the Why Buy)
  • Become their trusted advisor / consultant
  • Present the platform to audiences of all sizes both in-person and virtually.
  • Ensure dealerships fully adopt and utilize our suite of products
    • Deliver additional training onsite/virtual when needed
  • Analyze dealership data to provide insight into better performance
  • Monitor health metrics to identify high churn risk (ChurnZero will help facilitate)
  • Assist in the preparation of scheduled reports
  • Send monthly communication, utilization, etc...
  • Have daily meaningful contact with customers
  • Document customer information, activities and interactions within SalesForce/ChurnZero
  • Drive expansion & upsell opportunities
  • Respond to customer inquiries via email, phone & texts
    • Manage customer escalations and facilitate resolution
  • Provide users with troubleshooting, functionality explanations and best practices
  • Travel locally (within a radius of 2 hours of your home) and OOM (1 week per month)
  • Create a partnership across multiple departments, connect with all levels of users and work toward each dealership's goals

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.
What You'll Need:
  • 2 + years of experience in Customer Success, Account Management, Consulting, or a client-facing role (preferably in SaaS, automotive, or technology solutions).
  • Proven ability to build and maintain strong customer relationships, acting as a trusted advisor at multiple organizational levels.
  • Excellent presentation skills, with the ability to deliver compelling product demonstrations to audiences of all sizes (both virtually and in person).
  • Strong analytical skills with the ability to interpret dealership or customer data and translate insights into actionable recommendations.
  • Proficiency with CRM and customer engagement platforms (e.g., Salesforce, ChurnZero, Gainsight, or similar).
  • Exceptional written and verbal communication skills, with a customer-first approach.
  • Demonstrated success in identifying expansion opportunities and driving revenue growth through upsells and cross-sells.
  • Strong troubleshooting and problem-solving abilities, with the capability to guide customers through product functionality and best practices.
  • Highly organized with strong time-management skills to manage daily customer interactions, reporting, and follow-ups.
  • Ability to manage escalations calmly, professionally, and effectively to ensure customer satisfaction.
  • Proficiency in Microsoft Word and Excel.
  • Willingness to travel locally (within a 2-hour radius) and for out-of-market travel approximately 1 week per month.

Travel Requirements:
  • Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers.
  • Ability to travel as needed, including by air, car, or public transportation
  • Valid Driver's License Required
  • Valid Auto Insurance Required

Eligible employees may receive:
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off and holidays

Compensation is based on experience, knowledge, and skills and represents a good faith estimate in accordance with applicable laws.
Work Environment & Physical Requirements:
This role may be performed in a remote, hybrid, or office-based environment depending on business needs.
  • Ability to remain in a stationary position (sitting or standing) for extended periods
  • Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)
  • Ability to view and interpret information on a computer screen for extended periods
  • Ability to communicate effectively via phone, video, and written communication
  • Ability to participate in virtual meetings with or without reasonable accommodation

Remote Work Expectations:
  • Maintain a dedicated, safe, and distraction-free workspace
  • Reliable high-speed internet connection sufficient for video conferencing and job-related systems
  • Ability to maintain productivity in a remote environment
  • Must reside in a state where the company is authorized to employ workers
  • Must be able to work core hours aligned to Central and Mountain timezones

Additional Information:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Employment may be contingent upon a background check in accordance with applicable laws.

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.
Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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