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Customer Success Associate Jobs in Oklahoma (NOW HIRING)

Jobtailor

Customer Success Manager

Oklahoma City, OK · On-site

$90 - $120/hr

... experience, or Associates degree in related field with 4 years of relevant customer service ... Completion of Epic Connect Success Manager training within 6 months of hire Core Competencies ...

New

VEHLO

Customer Success Manager

Tulsa, OK · On-site

Customer Success Manager About Vehlo We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry ...

Vehlo

Customer Success Manager

Tulsa, OK · On-site +1

Customer Success Manager About Vehlo We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry ...

Udt

Sr. Customer Success Manager

Tulsa, OK · On-site

Sr. Customer Success Manager The Senior Customer Success Manager partners with new and existing UDT customers to drive successful outcomes and maximize the value of UDT services and solutions. This ...

Dutchbros

Broista - Bartlesville, OK

Bartlesville, OK

$15/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Oklahoma

Customer Success Associate information

See Oklahoma salary details

$17.1K

$48.9K

$85.9K

How much do customer success associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success associate in Oklahoma is $48,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Oklahoma?

The most popular types of Customer Success jobs in Oklahoma are:

What are popular job titles related to Customer Success Associate jobs in Oklahoma?

For Customer Success Associate jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Oklahoma look for?

The top searched job categories for Customer Success Associate jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Success Associate jobs?

Cities in Oklahoma with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,928 per year, or $23.5 per hour.

Customer Success Manager

Radix Construction Inc

Oklahoma City, OK • On-site

$75K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

About the job Customer Success Manager
Position Summary
We are seeking a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. In this role, you will build strong relationships with customers, help them achieve their business goals, and ensure they receive maximum value from our products and services. You will serve as a trusted advisor throughout the customer lifecycle-from onboarding and adoption to renewal and expansion.
The ideal candidate has excellent communication skills, a passion for helping customers succeed, and experience managing multiple customer accounts in a fast-paced environment.
Key Responsibilities

  • Manage a portfolio of customer accounts and serve as their primary point of contact.
  • Build trusted relationships with customers to understand their business goals and success metrics.
  • Lead customer onboarding, implementation, and product adoption activities.
  • Conduct regular business reviews and provide strategic recommendations.
  • Monitor customer health scores and proactively address risks.
  • Resolve customer issues by collaborating with Product, Engineering, Sales, and Support teams.
  • Identify opportunities for account growth, cross-selling, and upselling while partnering with Sales.
  • Drive customer renewals and retention efforts.
  • Collect customer feedback and communicate product improvement recommendations.
  • Maintain accurate customer records using CRM platforms such as Salesforce or HubSpot.
  • Track customer success metrics and prepare performance reports.
  • Deliver product training sessions and educational webinars.
  • Advocate for customers internally to ensure exceptional service.
  • Stay informed about industry trends and competitor offerings.
  • Meet or exceed customer satisfaction, retention, and revenue goals.
Required Qualifications
  • Bachelor's degree in Business, Marketing, Communications, Information Technology, or a related field (or equivalent experience).
  • 3-5 years of experience in Customer Success, Account Management, Customer Experience, or a related role.
  • Strong verbal and written communication skills.
  • Excellent relationship-building and problem-solving abilities.
  • Experience with CRM platforms such as Salesforce, HubSpot, or Gainsight.
  • Ability to manage multiple customer accounts simultaneously.
  • Strong organizational and time management skills.
  • Proficiency with Microsoft Office Suite and Google Workspace.
  • Experience using collaboration tools such as Slack, Zoom, and Microsoft Teams.
  • Ability to analyze customer data and make data-driven recommendations.
Preferred Qualifications
  • SaaS or technology industry experience.
  • Experience managing enterprise or mid-market customer accounts.
  • Knowledge of customer success methodologies and lifecycle management.
  • Familiarity with customer success platforms such as Gainsight, ChurnZero, or Totango.
  • Experience with business intelligence tools such as Tableau or Power BI.
Required Skills
  • Customer Relationship Management
  • Customer Retention
  • Account Management
  • Customer Onboarding
  • Product Adoption
  • Business Reviews
  • Conflict Resolution
  • Communication
  • Presentation Skills
  • Strategic Planning
  • Negotiation
  • Project Management
  • Data Analysis
  • Problem Solving
  • Time Management
  • Cross-functional Collaboration
Key Performance Indicators (KPIs)
  • Customer Satisfaction (CSAT)
  • Net Promoter Score (NPS)
  • Customer Retention Rate
  • Gross Revenue Retention (GRR)
  • Net Revenue Retention (NRR)
  • Renewal Rate
  • Product Adoption Rate
  • Customer Health Score
  • Upsell and Cross-sell Revenue
  • Time to Value (TTV)
Benefits
  • Competitive salary
  • Annual performance bonus
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Flexible work schedule
  • Fully remote work environment
  • Professional development and training opportunities
  • Employee Assistance Program (EAP)
  • Wellness program
  • Home office stipend
  • Career advancement opportunities

Salary Range
$75,000 - $120,000 per year, depending on experience, qualifications, and location. Additional bonus and commission opportunities may be available.
Equal Employment Opportunity
We are an Equal Opportunity Employer and value diversity at all levels of the organization. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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