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Remote Customer Success Representative Jobs in Tennessee

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

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All JobsCustomer Success Representative JobsRemote Customer Success Representative JobsRemote Customer Success Representative Jobs in Tennessee

Remote Customer Success Representative information

See Tennessee salary details

$10

$21

$42

How much do remote customer success representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer success representative in Tennessee is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.88 per hour, depending on experience, location, and employer.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in Tennessee?

For Remote Customer Success Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Tennessee look for?

The top searched job categories for Remote Customer Success Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Customer Success Representative jobs?

Cities in Tennessee with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $45,716 per year, or $22 per hour.

Remote Client Success Specialist | Customer Service - Work From Home - Weekly Pay

AO Globe Life

Knoxville, TN • On-site, Remote

$14.25 - $19/hr

Full-time

Medical, Life

Posted 25 days ago

Job description

Remote Client Success Specialist | Customer Service -
Work From Home - Weekly Pay
Company: Globe Life AO
Location: 100% Remote (United States)
Schedule: Full-Time | Flexible | Training Provided
Build a Career That Fits Your Life
Looking for a work-from-home career where you can help people, enjoy schedule flexibility, and build long-term professional success?
Globe Life AO is hiring Remote Client Success Specialists to provide exceptional customer service while helping clients understand their life, accident, and supplemental health insurance benefits. In this fully remote role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, provide personalized guidance, and build lasting relationships.
No previous insurance experience is required. We provide comprehensive training, mentorship, and ongoing support from day one.
• 100% Remote Work
• No Cold Calling - Clients Request Information
• Full Training & Career Development
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Guide new clients through the enrollment process.
  • Provide outstanding customer service and ongoing client support.
  • Explain benefit options and answer client questions.
  • Develop personalized solutions based on each client's needs.
  • Maintain accurate client records and follow-up documentation.
  • Build long-term client relationships through professionalism and trust.
  • Participate in weekly coaching, mentorship, and leadership development.
Why Join Globe Life AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Design a schedule that supports your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance-based earning potential.
🎓 Comprehensive Training
Receive virtual onboarding, one-on-one coaching, licensing guidance, and ongoing professional development.
📈 Career Growth
Advance into leadership opportunities through performance, mentorship, and continuous learning.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips, leadership conferences, and recognition programs.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated, dependable, and organized.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed-but not required.
Why Globe Life AO?
For more than 70 years, Globe Life AO has helped protect working families by providing trusted insurance solutions and outstanding client service.
Our mission is simple:
Protect Every Child. Serve All Working People.
We're committed to helping our team members build meaningful careers through mentorship, professional development, and opportunities for long-term advancement.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a rewarding remote customer service career where you can help others, grow professionally, and enjoy the flexibility of working from home, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.Globe Life AO
Work From Home. Help Clients. Build Your Future.

Apply