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Remote Customer Success Representative Jobs in Kansas

S&S's Customer Information Systems

Represent the company at industry events, conferences, and customer meetings * Build and maintain ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

LHH US

Customer Service Representative

Lenexa, KS · On-site +1

$23/hr

Customer Service Representative Lenexa, KS | Full-Time | Contract-to-Hire | $23ph. LHH is ... day REMOTE Pay Details: $23.00 per hour Search managed by: Claire Grossman Benefit offerings ...

Remote - Referral Board

$31K - $88K/yr

Proven business development success through effective use of core sales tools (experience with ... Clearly communicating Remote's value propositions to prospects and learning about their needs to ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

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Remote Customer Success Representative information

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in Kansas? For Remote Customer Success Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Representative jobs in Kansas look for? The top searched job categories for Remote Customer Success Representative jobs in Kansas are:
What cities in Kansas are hiring for Remote Customer Success Representative jobs? Cities in Kansas with the most Remote Customer Success Representative job openings:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

National Sales Representative (Remote)

Onsite Logic

Lenexa, KS • On-site, Remote

$75K - $180K/yr

Full-time

Re-posted 3 days ago

Job description

National Account Representative
Location: Remote (SecureUnions)
Are you an assertive, self-confident risk taker who thrives on building relationships and driving business growth? Onsite Logic is looking for a charismatic Business Developer who is not only great with people but also persuasive, motivational, and convincing. This role is ideal for someone who can energize prospects, inspire confidence, and close opportunities with passion and precision.
The ideal candidate will be discerning in their prospecting, identifying the right opportunities with a strategic mindset while maintaining the charm and charisma needed to influence decision-makers. You must move quickly with a strong sense of urgency, ensuring momentum never stalls. From the first handshake to the final signature, you'll be someone who consistently follows through and makes sure that no lead is left behind.
If you're driven by results, enjoy taking calculated risks, and have the ability to connect with people in meaningful ways, this is your chance to join a dynamic, growth-oriented team. Bring your energy, confidence, and charisma to Onsite Logic, and help us shape the future of our business. Apply today and let's grow together!
What You'll Do:
As a National Account Representative, you'll be the architect of our client relationships within the labor union benefit sector. Your role is about consistent, thoughtful engagement that leads to meaningful partnerships.
  • Strategic Sales Execution: Implement a structured, long-cycle sales process specifically targeting labor union benefit offices across the U.S.
  • Trust Building: Cultivate strong relationships with key decision-makers, including plan administrators, office managers, and union leadership.
  • Referral Development: Build and nurture referral channels through third-party administrators, benefits software providers, insurance representatives, and other industry influencers.
  • Brand Representation: Actively represent Onsite Logic and the SecureUnions.com brand at national trade shows, webinars, and speaking engagements to generate awareness and leads.
  • Deal Progression: Proactively move deals forward with persistence, diligent follow-up, and value-driven communication, even when decision-making timelines are extended.
  • CRM Excellence: Maintain detailed and accurate CRM records for all communications, follow-ups, and proposals, ensuring 100% compliance.
  • Internal Collaboration: Coordinate seamlessly with internal teams to ensure consistent messaging, deliverable alignment, and clear expectation setting.
  • Reputation Management: Uphold the highest standards of professionalism and reliability, always with a long-term view of reputation and client success.

What Success Looks Like (Your Scorecard):
  • Consistently conduct a minimum of 40 quality sales conversations per week, meticulously logged in our CRM, to maintain a robust and healthy pipeline.
  • Successfully close 2 new monthly recurring revenue (MRR) clients per month, contributing at least $5,000 in new MRR monthly.
  • Achieve a 90%+ accuracy rate on all proposals and communication records.
  • Cultivate and maintain strong relationships with a minimum of 10 active centers of influence or referral partners.
  • Maintain 100% CRM compliance by accurately logging all outreach, appointments, and pipeline activity.
  • Demonstrate a consistently positive attitude, collaborative spirit, and accessibility.

What You'll Bring:
  • Strong preference for prior experience selling or marketing to labor union benefit offices, particularly from backgrounds such as third-party administrators, benefit plan software, or insurance/consulting firms serving Taft-Hartley funds and/or Multiemployer Fund Organizations.
  • 5+ years of demonstrated success in B2B sales roles, with a clear focus on relationship development and managing long sales cycles.
  • Comfort and proficiency in working independently while adhering to a disciplined, repeatable process with consistent activity.
  • Technologically competent: Able to effectively use CRM systems, video platforms, email tools, and follow-up automation.
  • No prior technical cybersecurity experience is required; we seek a willingness to learn and confidently articulate our value to non-technical audiences.
  • Exceptional communication skills (written and verbal), excellent follow-through, and meticulous attention to detail.
  • A Bachelor's degree is preferred but not required.

Base Salary: $75,000-$110,000 DOE
OTE: $130,000-$180,000+
Commission: 1x MRR per new client
Sales Cycle: 90-120 days
Mission: Cybersecurity Preparedness for labor union benefit offices
Ideal Background: TPA, benefits software, union insurance sales, or compliance consulting

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