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Remote Customer Success Engineer Jobs in Spring Valley, CA

PracticeTek

Sr. Product Manager - Payments

San Diego, CA · On-site +1

$134K - $177K/yr

Strong cross-functional leadership skills, with experience partnering closely with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and ...

INA Solution Inc

Design Verification Engineer

San Diego, CA · Remote

$139K - $169K/yr

Remote anywhere in the USA and Canada Duration: Full-time We are looking for humble geniuses, who ... customers. As a team of remarkably diverse engineers, we recognize that what we are really ...

Wsgr

Principal Solutions Engineer

San Diego, CA · On-site +1

This position is available as a hybrid or fully remote work schedule. Responsibilities: Solution ... Collaborate with the communications and events teams to track the success of marketing campaigns ...

ABB

Program Leader Critical Industries

Chula Vista, CA · Remote

This is a remote position for candidates based in the United States. This role is contributing to ... Drive exceptional customer outcomes and strategic account success by overseeing end-to-end program ...

Arctiq

Senior Site Reliability Engineer

San Diego, CA · Remote

$58.25 - $77.50/hr

Our work focuses on helping customers reduce operational friction, improve resilience, and make ... This is a remote, contract opportunity for a project Arctiq is delivering for a client. Candidates ...

Arctiq, Inc.

Senior Site Reliability Engineer

San Diego, CA · Remote

$60.50 - $80.50/hr

Our work focuses on helping customers reduce operational friction, improve resilience, and make ... This is a remote, contract opportunity for a project Arctiq is delivering for a client. Candidates ...

Arctiq

Senior Site Reliability Engineer

San Diego, CA · Remote

$58.25 - $77.50/hr

Our work focuses on helping customers reduce operational friction, improve resilience, and make ... This is a remote, contract opportunity for a project Arctiq is delivering for a client. Candidates ...

SAIC

Systems Engineer

San Diego, CA · On-site +1

$160K - $200K/yr

... Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Systems Engineer to join our Technical Engineering and Design Department in support of our United States Air Force customer. This ...

ABB

Protection and Control Engineer

Chula Vista, CA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Spring Valley, CA

Remote Customer Success Engineer information

See Spring Valley, CA salary details

$11

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$48

How much do remote customer success engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer success engineer in Spring Valley, CA is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.82 per hour, depending on experience, location, and employer.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Spring Valley, CA? For Remote Customer Success Engineer jobs in Spring Valley, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Spring Valley, CA look for? The top searched job categories for Remote Customer Success Engineer jobs in Spring Valley, CA are:
What cities near Spring Valley, CA are hiring for Remote Customer Success Engineer jobs? Cities near Spring Valley, CA with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you

Opto-Mechanical Engineer III - 084QE

Quartus Engineering

San Diego, CA • On-site, Remote

$94K - $157K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

About Quartus
Quartus Engineering Incorporated (www.quartus.com) is a leading provider of engineering services and integrated hardware solutions for a wide range of clients and industries. We employ advanced computer-aided engineering tools in the areas of optics, structural, thermal, and coupled analyses. We couple our engineering analysis capabilities with design, prototype, integration and test capabilities to create solutions for our clients that are of extraordinary value.
About Aerospace Sector
Quartus is a key contributor to aerospace advancements, specializing in engineering simulation and custom hardware. We've played a vital role in a diverse range of free space, launch and spacecraft projects including the NASA James Webb Space Telescope project for 17 years, covering design, analysis, and testing. Quartus is involved in leading in-space servicing, assembly, and manufacturing (ISAM) systems. Our expertise spans aircraft structural design, analysis, and testing, including support for FAA certifications. Quartus excels in commercial and defense aircraft applications, as well as custom optical systems like laser communications terminals and lidar payloads with both aerial and space applications.
What will you do?
As an Opto-Mechanical Engineer III in our Aerospace Sector, you will design and develop robust mechanics for high performance optical systems in challenging environments. You will work as part of a team of creative cross-disciplinary engineers to meet project and customer's requirements and gain exposure to a wide variety of optical systems from airborne remote sensing to industrial automation and everything in between. At Quartus, you will be involved in the entire project lifecycle from concept and design to build and alignment.
Essential Job Functions:
  • Design and develop opto-mechanical assemblies and sub-systems
  • Design and build prototypes, create detailed drawings and instructions for production
  • Perform risk and tolerance analysis and perform subsystem FMEA's
  • Drive appropriate mechanical design elements by building a tolerance budget for each component
  • Responsible for technical documentation (Models, CAD drawings, Simulations, BOMs, etc.) and preparing PowerPoint slides for customer design reviews
  • Work closely with program manager and customer on technical requirements
  • Work on projects independently, and with a multi-disciplined team of engineers and technicians
  • Effectively manage multiple tasks and juggle multiple projects
  • Mentor and assist junior engineers

Location
Position is based in San Diego, CA with a hybrid schedule.*
*The hybrid work arrangement is subject to change based on business needs including but not limited to training, performance, or other operational requirements. Any physical location change may impact future employment.
What are we looking for?
  • BS and/or MS in Mechanical or similar Engineering field and/or equivalent experience
  • 4 - 8 years of experience in:
    • Opto-mechanical design and integration for high performance optical systems in challenging environments
    • Optical system design and opto-mechanical packaging
    • Design of electromechanical mechanisms and precision mechanics (kinematic mounts)
    • Heat transfer and design of thermal management solutions
    • GD&T application per ASME Y14.5M
    • Design using CAD/CAE software (Solidworks preferred)
    • Design validation using proper finite element analysis techniques
  • Must be a US Person (U.S. Citizen or Legal Permanent Resident)

Compensation and Benefits
Opto-Mechanical Engineer III pay range: $94,581 - 157,635*
*This pay range represents base pay. In addition, you may be eligible for additional benefits and compensation.
Referral eligibility: Tier 1
Quartus is an equal opportunity employer and we are committed to employing a diverse workforce, including, but not limited to, minorities, women, individuals with disabilities, and protected veterans. Quartus provides comprehensive benefits including competitive salary, discretionary performance-based bonus, employee stock ownership plan, medical, dental, vision, and 401k plan with company match.

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