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Remote Customer Success Engineer Jobs in Spring Valley, CA

CARET

Customer Success Manager

San Diego, CA · Remote

$70K - $80K/yr

Nationwide Remote - Remote, CA 92121Salary Range: $70,000.00 - $80,000.00 Salary/year CARET brings ... Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue ...

PracticeTek

Manager, Customer Success

San Diego, CA · Remote

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

Workiz

Customer Success Manager

San Diego, CA · On-site +1

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid ... Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We ...

Tractian

Customer Success Manager

San Diego, CA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing ... Bachelor's degree in Engineering or a related field. * Ability to deliver under tight schedules and ...

Varonis

Technical Account Manager

San Diego, CA · Remote

All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear ... Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ...

Varonis

Technical Account Manager

San Diego, CA · Remote

$160K - $185K/yr

All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear ... Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ...

Kitu Systems, Inc.

Customer Engineer

San Diego, CA · On-site +1

Kitu's Customer Engineer will make a difference every day in a small company environment. Key ... Remote flexible * Competitive salary + equity * Growth opportunities * Generous PTO, medical ...

Booz Allen Hamilton, Inc.

Data Engineer

San Diego, CA · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0246048 Location: San Diego,CA,US Share job via: Share Data Engineer ... Experience working with integrated groups comprised of customer success managers, infrastructure ...

Workiz

Manager of Customer Support

San Diego, CA · On-site +1

Act as a day-to-day point of contact between Support and Product, Engineering, and Customer Success ... Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Spring Valley, CA

Remote Customer Success Engineer information

See Spring Valley, CA salary details

$11

$24

$48

How much do remote customer success engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer success engineer in Spring Valley, CA is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.82 per hour, depending on experience, location, and employer.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Spring Valley, CA? For Remote Customer Success Engineer jobs in Spring Valley, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Spring Valley, CA look for? The top searched job categories for Remote Customer Success Engineer jobs in Spring Valley, CA are:
What cities near Spring Valley, CA are hiring for Remote Customer Success Engineer jobs? Cities near Spring Valley, CA with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you

Customer Success Manager

CARET

San Diego, CA • Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Job description

Job DetailsJob Location: Nationwide Remote - Remote, CA 92121Salary Range: $70,000.00 - $80,000.00 Salary/year   CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.   Our team-defined values guide how we show up for each other, for our partners, and for our customers:   \tWe succeed together. \tWe embrace progress. \tWe care big. \tWe create space. Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting. You will act as a strategic partner to customers while driving measurable business outcomes and increasing account value. Key Responsibilities Account Growth & Hunting \tProactively identify, develop, and close upsell, cross-sell, and expansion opportunities within existing accounts \tBuild and execute account growth plans aligned to customer goals and company revenue targets \tContinuously “hunt” for new use cases, departments, and stakeholders to expand product adoption \tPartner with Sales to convert expansion pipeline into closed revenue \tOwn and manage a book of business with a growth quota or expansion target Customer Success & Relationship Management \tServe as the trusted advisor to customers, ensuring alignment between their goals and product capabilities \tBuild strong relationships with key stakeholders and decision-makers \tDrive product adoption, engagement, and long-term value realization \tConduct regular business reviews focused on both performance and growth opportunities Retention & Risk Management \tMonitor customer health and proactively mitigate churn risk \tDevelop and execute retention strategies for at-risk accounts \tEnsure renewal readiness while positioning expansion opportunities Cross-Functional Collaboration \tPartner with Sales, Marketing, Product, and Support teams to drive customer outcomes and growth \tProvide customer feedback to influence product roadmap and go-to-market strategies Qualifications \t3–7+ years in Customer Success, Account Management, or Sales roles within a SaaS or technology environment \tProven track record of carrying and exceeding expansion or revenue targets \tStrong hunting mindset with the ability to uncover and close growth opportunities \tExperience managing complex accounts and multi-threaded relationships \tExcellent communication, negotiation, and presentation skills \tData-driven approach with the ability to identify trends and opportunities within accounts Benefits:   \tFlexible PTO \tMedical, Dental, Paid Sick Days, Vision, and Supplemental Coverage \tFlexible Spending Account \tHealth Savings Account \t401(k) match If you are not sure that every qualification on the list above describes you exactly, we\'d still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!    Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer. The compensation information below is provided in compliance with job posting disclosure requirements. Pay range: $70,000-$80,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance. Qualifications

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