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Remote Customer Success Engineer Jobs in Roxboro, NC

Senior Google CX Engineer (GECX)

Durham, NC · On-site +1

$116K - $146K/yr

The Opportunity TELUS Digital is seeking a Senior Google CX Engineer to lead the architecture and ... Proven success delivering AI/ML-powered customer engagement or contact center solutions. * Strong ...

... account teams, customers, and go-to-market initiatives.The Solutions Engineer will take ... This position is remote in the Raleigh, NC area with a hybrid setup as determined by SHI management.

Staff Software Engineer

Durham, NC · On-site +1

$151K - $222K/yr

... customers, our technology, and each other's success. We work hard, move fast, and believe that ... Mentor junior engineers and contribute to a culture of learning, ownership, and continuous ...

For customers: By stabilizing and scaling AI‑driven internal and product workflows, you reduce ... Success here requires embracing AI as an essential capability. * You'll bring experience using AI ...

For customers: By stabilizing and scaling AI-driven internal and product workflows, you reduce ... Success here requires embracing AI as an essential capability. * You'll bring experience using AI ...

Showing results 41-60

Remote Customer Success Engineer information

See Roxboro, NC salary details

$10

$21

$41

How much do remote customer success engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer success engineer in Roxboro, NC is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.21 per hour, depending on experience, location, and employer.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Roxboro, NC? For Remote Customer Success Engineer jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Roxboro, NC look for? The top searched job categories for Remote Customer Success Engineer jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Remote Customer Success Engineer jobs? Cities near Roxboro, NC with the most Remote Customer Success Engineer job openings:
Infographic showing various Remote Customer Success Engineer job openings in Roxboro, NC as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $44,310 per year, or $21.3 per hour.

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Durham, NC • Remote

$17 - $20.75/hr

Full-time

Re-posted 17 days ago


Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.
Responsibilities
  • Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
  • Provide general reception support in the Release of Information (ROI) offices at various medical centers.
  • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
  • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
  • Make outgoing and receive incoming phone calls.
  • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
  • Review ambulance claims for eligibility and payment.
  • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
Qualifications
  • Citizen of the United States of America.
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
  • Heavy phone and computer usage, often simultaneously.
  • Familiarity with medical terminology, hospital terminology and/or clinics.
  • Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
  • Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
    • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
    • One year of education above high school or one to two years of related job experience.
    • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
  • Ability to pass a required level of security clearance (NACI-level background check).
  • No sponsorship available 

 

All candidates must be able to:

  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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