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Remote Customer Success Engineer Jobs in Houston, TX

Arva Intelligence

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range ... Agricultural Engineering. * Sales experience or the ability to support Sales Enablement and ...

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ... Partner with product, engineering, and sales to surface recurring issues, improve workflows, and ...

Addison Group

Client Success Manager

Houston, TX · Remote

$75K - $85K/yr

Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical ... Utilize CRM and project management platforms to manage workflows, reporting, and account activity.

New

Liveops

Remote Customer Service Representative

Katy, TX · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Humble, TX · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in Houston, TX

Remote Customer Success Engineer information

See Houston, TX salary details

$11

$23

$45

How much do remote customer success engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer success engineer in Houston, TX is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.09 per hour, depending on experience, location, and employer.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Houston, TX?

For Remote Customer Success Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Engineer jobs in Houston, TX look for?

The top searched job categories for Remote Customer Success Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Customer Success Engineer jobs?

Cities near Houston, TX with the most Remote Customer Success Engineer job openings:

Remote Customer Success Engineer jobs near you
Infographic showing various Remote Customer Success Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,101 per year, or $23.1 per hour.

Customer Success Manager

Arva Intelligence

Houston, TX • On-site, Remote

$85K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

Reports to: Senior Director, Global Channel Partnerships & Customer Success

Location: Remote

Travel: Up to 25% travel

Level: 4 (Experience Contributor) or 5 (Senior)

Base Salary Range: $85K - $115K  (not including benefits)

General Position Description

The Customer Success Manager is responsible for the successful onboarding, management and growth of client relationships and their associated projects at Arva Intelligence. As a conduit between Sales, Marketing and Product, this position is critical to successfully executing on Agronomic and Environmental asset sales deliverables and other projects developed by Sales and Leadership. This position also works closely with Product Management to communicate client, project and long-term business needs to ensure quality software and technology development aligned with overall business goals and verification/validation standards.

Key Responsibilities
  • Provide analytics, resources, and technical support to drive successful client enablement and project execution.
  • Aid in establishing timelines and execution strategy for the annual deliverable cycle, including enrollment goals and data collection.
  • Act as a feedback loop between partner clients and the company, relaying feature requests and technology improvements to internal stakeholders and leadership to drive a superior partner experience.
  • Provide training and ongoing support for new and existing partners.
  • Ensure clients provide valuable, actionable feedback to drive quality product development.
  • Utilize data analysis and internal reporting to track pacing across active projects, ensuring that specific partner deliverables and deadlines are managed and supported effectively.
  • Serve as the primary point of contact for customer inquiries, tracking bug fixes and technical resolutions to maintain partner satisfaction.
  • Lead and execute strategic initiatives and special projects, such as pilot programs for emerging environmental assets, to drive innovation and iterative improvements for the company.
Core Requirements
  • Bachelor's degree or higher in Agriculture, Agronomy, Agribusiness, Crop and Soil Sciences, Environmental Science, or Agricultural Engineering.
  • Sales experience or the ability to support Sales Enablement and contribute to new marketing strategies.
  • Customer Relationship Management (CRM) Software: Familiarity with CRM software, such as Salesforce, HubSpot, or others.
  • Deep familiarity with Precision Ag data layers including yield maps, soil samples, and VRT.
  • Experience with FMIS and the integration of data layers into SaaS platforms.
  • Technical aptitude and experience in SaaS support.
  • Excellent written and verbal communication skills.
  • Proficiency in data analysis tools and techniques.
Preferred Skills
  • Proficiency in GIS, Power BI, or Tableau to translate complex agronomic data into actionable client insights.
  • Hands-on experience using CRM software (Salesforce, HubSpot) to drive account health and project organization.
  • Working knowledge of Carbon Accounting, Nature-Based Solutions, and environmental assets.
  • Prior sales and account management experience is preferred.
Why You Will Love Working Here
  • Be part of building something innovative in regenerative agriculture and sustainability.
  • 100% employer paid health insurance premiums.
  • 401(k) contribution.
  • Flexible PTO.
  • Stock options.

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