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Remote Customer Success Engineer Jobs in Houston, TX

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range ... Agricultural Engineering. * Sales experience or the ability to support Sales Enablement and ...

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ... Partner with product, engineering, and sales to surface recurring issues, improve workflows, and ...

... Engineering, and Finance * Apply XBRL tagging information to financial statements and statement ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build ... Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and ...

Client Success Manager

Houston, TX · Remote

$75K - $85K/yr

Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical ... Utilize CRM and project management platforms to manage workflows, reporting, and account activity.

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Success Engineer information

See Houston, TX salary details

$11

$23

$45

How much do remote customer success engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer success engineer in Houston, TX is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.09 per hour, depending on experience, location, and employer.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What job categories do people searching Remote Customer Success Engineer jobs in Houston, TX look for?

The top searched job categories for Remote Customer Success Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Customer Success Engineer jobs?

Cities near Houston, TX with the most Remote Customer Success Engineer job openings:

Infographic showing various Remote Customer Success Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,101 per year, or $23.1 per hour.

Customer Success Manager (Remote)

Amplified industries

Houston, TX • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago


Job description

About the Job

Customer Success Manager at Amplified Industries

Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts, tanks, and wells giving operators real-time visibility and predictive insight that reduces downtime, optimizes operations and protects production.
We deliver undeniable value: providing greater visibility and remote automation, optimization of wells, boosting equipment reliability, delivering immediate ROI, and driving best-in-class customer satisfaction scores.
The Customer Success team drives retention and expansion at Amplified Industries, ensuring operators realize the full value of their investment, deepening adoption across accounts, and strengthening relationships with our current customers. 

What You'll Do

As a Customer Success Manager, you will be responsible for driving usage, adoption, and satisfaction of our advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts.
Your role involves leveraging your technical expertise to help customers optimize wells, ensuring they're getting full value from Amplified's monitoring and remote well control solutions, and serving as their trusted advisor and technical point of contact.

REQUIREMENTS

  • Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field.
  • 1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc.
  • Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams.
  • Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems.
  • Ability to travel as needed to meet with customers, including visits to active well sites.

BONUS POINTS

  • Prior experience in oilfield operations, production engineering, or automation.
  • Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.

Compensation & Benefits

  • Industry-Leading Base Salary & Bonus
  • High Percentage of Team Exceeding Retention/Adoption Targets
  • Premium Medical, Dental, and Vision Coverage
  • Unlimited PTO