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Remote Customer Success Director Jobs in New Port Richey, FL

EverDriven

Customer Success Manager

Tampa, FL · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

HSP Group

Customer Success Associate 1

Tampa, FL · On-site +1

Hybrid: remote working is possible at times, but the role requires at least 3 days a week in office location. Ready to launch your career in Customer Success? As a Customer Success Associate (CSA ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

Justt

Enterprise Customer Success Manager - Tampa

Tampa, FL · On-site +1

$150K - $160K/yr

... direct, measurable impact on the bottom line for some of the biggest companies in the world. What ... Demonstrated success in building and growing long-term, value-driven customer relationships

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All JobsCustomer Success JobsRemote Customer Success Director JobsRemote Customer Success Director Jobs in New Port Richey, FL

Remote Customer Success Director information

See New Port Richey, FL salary details

$34.3K

$108.2K

$159.4K

How much do remote customer success director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer success director in New Port Richey, FL is $108,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $129,600.00 per year, depending on experience, location, and employer.

What is a remote customer success director?

A Remote Customer Success Director is a senior professional responsible for overseeing customer success initiatives while working remotely. They lead teams that ensure customers achieve their desired outcomes using a company's products or services. Their responsibilities include developing customer success strategies, managing key client relationships, and driving retention and growth. By working remotely, they utilize digital tools to communicate with both clients and internal teams across various locations.

How does a remote customer success director effectively lead and support a distributed customer success team?

As a Remote Customer Success Director, you'll need to leverage strong communication and leadership skills to manage a geographically dispersed team. This often involves setting clear expectations, utilizing collaboration tools (like Slack, Zoom, or project management software), and establishing regular check-ins to maintain alignment and morale. You'll also be responsible for mentoring team members, aligning customer success strategies with organizational goals, and ensuring that both customers and team members feel supported despite the remote environment. Successful directors foster a culture of accountability and open communication to overcome the unique challenges of remote work.

What are the key skills and qualifications needed to thrive as a remote customer success director, and why are they important?

To thrive as a Remote Customer Success Director, you need a deep understanding of customer relationship management, business strategy, and data-driven decision-making, often backed by a degree in business or a related field and significant experience in customer-facing leadership roles. Proficiency with CRM platforms like Salesforce, customer success tools such as Gainsight, and project management systems is commonly required. Exceptional communication, leadership, and problem-solving skills help build trust with clients and inspire remote teams. These abilities are crucial for driving customer retention, maximizing satisfaction, and ensuring alignment between client goals and company objectives in a virtual environment.

What is the difference between Remote Customer Success Director vs Remote Customer Success Manager?

AspectRemote Customer Success DirectorRemote Customer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentStrategic leadership, overseeing teams, and high-level client relationshipsDay-to-day client interactions, onboarding, and account management
Employer & Industry UsageUsed in larger organizations with multiple teams, focusing on strategy and growthCommon in mid-sized companies, focusing on client retention and satisfaction

The Remote Customer Success Director focuses on strategic leadership and team management, while the Remote Customer Success Manager handles direct client interactions and account support. Both roles require customer success experience, but differ in scope and responsibilities.

What are the most commonly searched types of Remote Customer Success jobs in New Port Richey, FL?

The most popular types of Remote Customer Success jobs in New Port Richey, FL are:

What are popular job titles related to Remote Customer Success Director jobs in New Port Richey, FL?

For Remote Customer Success Director jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Director jobs in New Port Richey, FL look for?

The top searched job categories for Remote Customer Success Director jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Remote Customer Success Director jobs?

Cities near New Port Richey, FL with the most Remote Customer Success Director job openings:

Remote Customer Success Director jobs near you
Infographic showing various Remote Customer Success Director job openings in New Port Richey, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $108,161 per year, or $52 per hour.

Remote Customer Success Associate - Entry Level

Globe Life American Income Division

Tampa, FL • On-site, Remote

$13.25 - $18.25/hr

Full-time

Medical, Life

Re-posted 2 hours ago

Key responsibilities

  • Work directly with clients to provide information regarding their benefits and coverage options through virtual meetings and phone appointments

  • Answer questions, explain products and services, and assist clients with applications, enrollment, and policy updates

  • Maintain accurate client records and build long-term relationships through professional and exceptional customer service

Job description

Remote Client Service Representative
Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Flexibility, Purpose & Growth
Are you ready to grow professionally while enjoying the flexibility of working from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. This is an excellent opportunity for professionals who enjoy helping others, building relationships, and developing new skills in a supportive, fully remote environment.
Whether you're beginning a new career or looking for greater opportunity, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial stability with a people-first culture focused on professional development, leadership growth, and exceptional customer service.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Service Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build strong, long-term client relationships through professionalism and exceptional service
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend leadership development workshops and coaching sessions
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team focused on continuous improvement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentorship
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Modern technology and virtual collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations

Leadership experience is welcomed but not required. We value coachability, integrity, and a commitment to professional growth.
Why Join AO?
At AO, we believe success is built through mentorship, opportunity, and continuous learning.
Our culture is centered on:
  • Professional development
  • Leadership growth
  • Team collaboration
  • Recognition for performance
  • Work-life flexibility
  • Helping working families protect their financial future

You'll be supported by experienced leaders who are invested in your success and committed to helping you build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible remote career where you can grow professionally, help working families, and develop leadership skills, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Help Families. Grow Your Career. Lead Your Future. 🚀

Apply