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Remote Customer Success Engineer Jobs in New Port Richey, FL

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... Collaborate with cross-functional teams, including product management and engineering, to address ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

Justt

Enterprise Customer Success Manager - Tampa

Tampa, FL · On-site +1

$150K - $160K/yr

At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build ... Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and ...

Liveops

Remote Customer Service Representative

Tampa, FL · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Success Engineer JobsRemote Customer Success Engineer JobsRemote Customer Success Engineer Jobs in New Port Richey, FL

Remote Customer Success Engineer information

See New Port Richey, FL salary details

$10

$21

$42

How much do remote customer success engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote customer success engineer in New Port Richey, FL is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.50 per hour, depending on experience, location, and employer.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in New Port Richey, FL?

For Remote Customer Success Engineer jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Engineer jobs in New Port Richey, FL look for?

The top searched job categories for Remote Customer Success Engineer jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Remote Customer Success Engineer jobs?

Cities near New Port Richey, FL with the most Remote Customer Success Engineer job openings:

Remote Customer Success Engineer jobs near you

Remote Customer Success Associate - Entry Level

Tampa, FL • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$13.25 - $18.25/hr

Full-time

Medical, Life

Posted 18 days ago

Job description

Remote Client Service Representative
Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Flexibility, Purpose & Growth
Are you ready to grow professionally while enjoying the flexibility of working from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. This is an excellent opportunity for professionals who enjoy helping others, building relationships, and developing new skills in a supportive, fully remote environment.
Whether you're beginning a new career or looking for greater opportunity, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial stability with a people-first culture focused on professional development, leadership growth, and exceptional customer service.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Service Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build strong, long-term client relationships through professionalism and exceptional service
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend leadership development workshops and coaching sessions
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team focused on continuous improvement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentorship
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Modern technology and virtual collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations

Leadership experience is welcomed but not required. We value coachability, integrity, and a commitment to professional growth.
Why Join AO?
At AO, we believe success is built through mentorship, opportunity, and continuous learning.
Our culture is centered on:
  • Professional development
  • Leadership growth
  • Team collaboration
  • Recognition for performance
  • Work-life flexibility
  • Helping working families protect their financial future

You'll be supported by experienced leaders who are invested in your success and committed to helping you build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible remote career where you can grow professionally, help working families, and develop leadership skills, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Help Families. Grow Your Career. Lead Your Future. 🚀

Apply