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Remote Customer Success Assistant Jobs in Dallas, GA

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Atlanta, GA · Remote

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Scandit

Customer Success Engineer

Atlanta, GA · On-site +1

Customer Success Engineer Scandit USA (East Coast) Imagine the what. Build the how. Scandit gives ... USA, East Coast (Remote). Ideally based in Boston or another East Coast city. You'll work US ...

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Dallas, GA

Remote Customer Success Assistant information

See Dallas, GA salary details

$10

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How much do remote customer success assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer success assistant in Dallas, GA is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Dallas, GA?

The most popular types of Remote Customer Success jobs in Dallas, GA are:

What are popular job titles related to Remote Customer Success Assistant jobs in Dallas, GA?

For Remote Customer Success Assistant jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Dallas, GA look for?

The top searched job categories for Remote Customer Success Assistant jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Remote Customer Success Assistant jobs?

Cities near Dallas, GA with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Dallas, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,505 per year, or $21.9 per hour.

Customer Success Manager (REMOTE)

FrontStream

Atlanta, GA • Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

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Job description

The Role: Customer Success Manager

You'll manage a portfolio of clients and be directly accountable for retaining and growing that book of business. That means you're not waiting for clients to come to you with problems - you're proactively identifying risks, uncovering opportunities, and consulting with clients on how to get more out of FrontStream's products. You own renewals. You drive expansion. You are the person your clients call when they're planning their next big fundraising event and want to make sure they're set up for success.

WHAT YOU’LL DO

· Own renewals and retention across your portfolio, managing the full customer lifecycle.

· Consult with clients on their fundraising strategy - learning their goals, recommending the right products and configurations, and proactively identifying what they're underutilizing.

· Drive expansion by analyzing usage, spotting gaps, and introducing additional products and features that align with client objectives.

· Lead strategic onboarding tied to each client's event calendar and fundraising goals.

· Build multi-threaded relationships across executive directors, development officers, and event committees so your presence in the account is durable.

· Monitor account health and act immediately on warning signs.

· Deliver premium services including training, site builds, and event design consultation, always tied back to client outcomes.
 

WHO YOU ARE

· You have 3+ years of Customer Success experience where you were directly responsible for revenue.

· You’ve worked across book of enterprise, mid-market and scale customers, managing 100-300 clients at a time.

· You're comfortable talking about renewals, pricing, and expansion — it's a natural part of demonstrating value, not an awkward add-on.

· You ask hard questions. You don't accept "things are fine" at face value when usage is declining or a champion just left.

· You're proactive by default. You know which accounts are healthy, which need attention, and which have untapped potential before anyone asks.

· You connect product capabilities to business outcomes, not features in a vacuum.

· You’re willing and able to travel to customer events and meetings.

· Nonprofit or fundraising experience is a plus, not a requirement.

OUR COMPANY VALUES

· We wake up every day to serve our customers

· We foster belonging

· We embrace change to drive growth

· We commit to working together

OUR AWESOME BENEFITS

· 100% Remote Work! No more “when will we have to go back into the office” worries. FrontStream supports remote employees all over North America

· Complete health, vision, and dental insurance

· FSA & HSA

· No rigid vacation policy, instead FrontStream provides employees with “Responsible Time Off” – we trust you to take the time you need when you need it

· Paid holidays

· 401(k) with employer match

DIVERSITY STATEMENT

At FrontStream, diversity is fundamental to how we grow and manage our business. We are committed to building a diverse workforce that cultivates and supports individuals of all backgrounds, and we strongly encourage people of different races, ethnicities, sexual orientations, gender identities, veterans, and persons with disabilities to apply. FrontStream is an equal opportunity employer, and we will welcome everyone to our team!

Company Description

FrontStream supports over 10,000 charities and corporate customers across the globe. FrontStream is revolutionizing fundraising through its all-in-one platform, Panorama. We are the trusted provider of online fundraising and auctions, event management, donor management, and workplace giving to our international customer base. We have been serving the nonprofit sector for more than a decade, and we love what we do! FrontStream is owned by the global investment firm Marlin Equity Partners.