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Remote Customer Service Jobs in Midvale, UT (NOW HIRING)

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Yessio is a leading provider of customer sales and professional services. We are committed to bring ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Midvale, UT

Remote Customer Service information

See Midvale, UT salary details

$9

$17

$25

How much do remote customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer service in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Midvale, UT?

The most popular types of Customer Service jobs in Midvale, UT are:

What are popular job titles related to Remote Customer Service jobs in Midvale, UT?

For Remote Customer Service jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Service jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Service jobs?

Cities near Midvale, UT with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Midvale, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,873 per year, or $17.7 per hour.

Customer Service Representative

Yessio LLC

Sandy, UT • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, PTO

Posted 15 days ago

Job description

ABOUT YESSIO

With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.

Position Overview

This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.

At Yessio you'll experience:

  • Paid training
  • Personal recognition for a job well done
  • Performance based incentives
  • Monthly bonuses
  • Family owned business that treats employees like family
  • Company barbeques
  • Monthly team motivation contests
  • Spacious work area and desks
  • Weekly coaching sessions
  • Employee referral bonus program
  • A stable employer
  • Office located across from 7800 S. Trax station
  • Medical insurance
  • Dental plans
  • Company paid holidays
  • Paid time off (PTO) which is earned starting on your 1st day

Job Responsibilities

  • Perform inbound and outbound calls
  • Educate and build rapport with customers
  • Consult with customers to answer customer inquiries
  • Help setup customer accounts and verify banking and employment information
  • Process customer payments
  • Excellent service while achieving quality results

Required Knowledge, Skills and/or Abilities

  • High School Diploma or GED
  • Fluent in English
  • Good communication skills
  • Cheerful attitude
  • Ability to learn new skills
  • Generally computer savvy
  • Self-motivated to improve skills and add value
  • Good attendance and punctuality
  • Basic mathematical skills

Schedule and Hours

  • Flexible work schedules.
  • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
  • Hiring full-time and part-time positions
Yessio logo

About Yessio

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

51 - 200 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2009

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