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Remote Customer Service Jobs in Wisconsin (NOW HIRING)

Customer Service Representative

Pleasant Prairie, WI · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Customer Service Representative

Milwaukee, WI · Remote

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Customer Service Representative

Burlington, WI · Remote

$17 - $23/hr

Educate customers on Quill products, programs, consolidation opportunities, and value-added services. * Collaborate with internal business partners to maximize account potential and deliver an easy ...

Customer Service Representative

Bloomington, WI · Remote

$15 - $20.50/hr

Educate customers on Quill products, programs, consolidation opportunities, and value-added services. * Collaborate with internal business partners to maximize account potential and deliver an easy ...

Email Customer Service Reps

Green Bay, WI · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Good judgment skills. Strong customer service skills. Ability to learn and operate multiple ...

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Good judgment skills. Strong customer service skills. Ability to learn and operate multiple ...

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Good judgment skills. Strong customer service skills. Ability to learn and operate multiple ...

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Good judgment skills. Strong customer service skills. Ability to learn and operate multiple ...

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Good judgment skills. Strong customer service skills. Ability to learn and operate multiple ...

Showing results 21-40

Remote Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do remote customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Wisconsin?

The most popular types of Customer Service jobs in Wisconsin are:

What are popular job titles related to Remote Customer Service jobs in Wisconsin?

For Remote Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Remote Customer Service jobs?

Cities in Wisconsin with the most Remote Customer Service job openings:

Infographic showing various Remote Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Consultant Kenosha (Remote)

CarMax, Inc.

Madison, WI • On-site, Remote

$20.70 - $31.40/hr

Full-time

PTO

Re-posted 26 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 371 frontline employees who took The Breakroom Quiz

26th of 734 rated retailers


Job description

8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703
CarMax, the way your career should be!
Address: 8200 120th Avenue, Kenosha, WI, 53142
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Experience Consultant Trainee
Position Overview As a Customer Experience Consultant Trainee, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We're not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities
  • Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.
  • Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.
  • Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
  • Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.
  • Mentor others as your skillset expands.
  • Achieve sales targets while providing an iconic customer experience.
  • Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license.

Required Qualifications
  • Sales and customer service experience, in an area such as retail, is preferred.
  • Thrive in a fast-paced sales environment.
  • Good listening skills and strong customer focus.
  • High level of self-motivation to achieve performance goals.
  • Strong written and verbal communication skills.
  • Ability to learn and master new technologies, strong computer skills.
  • Open availability for shifts that may include nights, weekends, and holidays.
  • Must be open to shifting schedules two times per year according to needs of the business.
  • Candidates must live within 100 miles of the Customer Experience Center (CEC) location.

About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


CarMax logo

About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US