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Remote Customer Service Work From Home Jobs in Fall River, MA

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Warwick, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Teaticket, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Westport, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Newport, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Attleboro, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Taunton, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Cranston, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Work From Home information

See Fall River, MA salary details

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How much do remote customer service work from home jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer service work from home in Fall River, MA is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What is remote customer service work from home?

Remote customer service work from home refers to a job where individuals assist customers with inquiries, complaints, or support needs entirely from their own home, rather than in a traditional office or call center. Employees typically communicate with customers via phone, email, chat, or video calls using company-provided software and equipment. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Remote customer service jobs offer flexibility and the convenience of working from any location, making them popular among people seeking work-life balance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or phone platforms is typically required. Outstanding time management, empathy, and self-motivation are crucial soft skills for remote success. These competencies ensure efficient customer support, high satisfaction, and reliable performance while working independently from home.

What are some common challenges faced by remote customer service representatives working from home?

Remote customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and handling technical issues with home office equipment. Additionally, working from home can sometimes feel isolating, so staying connected through regular team meetings and chats is important. Successfully overcoming these challenges requires strong self-motivation, adaptability, and a proactive approach to seeking support when needed.

What is the difference between Remote Customer Service Work From Home vs Remote Technical Support Work From Home?

AspectRemote Customer Service Work From HomeRemote Technical Support Work From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call center software, customer interactionHome office, troubleshooting tools, technical software
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonYesYes

While both roles involve working remotely from home, Remote Customer Service Work From Home focuses on assisting customers with general inquiries and support, often requiring strong communication skills. Remote Technical Support Work From Home involves resolving technical issues, requiring technical knowledge or certifications. The roles share similar work environments and are common in various industries, but they differ in required skills and expertise.

What is the easiest remote customer service work from home job to get hired for?

Entry-level remote customer service positions that require basic communication skills, a quiet work environment, and a computer with internet access are generally the easiest to secure. These roles often do not require prior experience or specialized certifications and may include chat or email support jobs with flexible schedules.

What are popular job titles related to Remote Customer Service Work From Home jobs in Fall River, MA?

For Remote Customer Service Work From Home jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Work From Home jobs in Fall River, MA look for?

The top searched job categories for Remote Customer Service Work From Home jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Remote Customer Service Work From Home jobs?

Cities near Fall River, MA with the most Remote Customer Service Work From Home job openings:

Remote Customer Service Work From Home jobs near you
Infographic showing various Remote Customer Service Work From Home job openings in Fall River, MA as of August 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,248 per year, or $18.9 per hour.

Remote Rep - Customer Service & Sales | Work From Home

Providence, RI • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

Full-time

Medical, Life

Posted 13 days ago

Job description

Remote Rep - Customer Service & Sales | Work From Home
Company: Globe Life AO
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance BonusesBuild a Meaningful Career While Helping Working Families
Looking for a work-from-home career where you can help people, build lasting relationships, and create long-term professional and financial growth?
Globe Life AO is seeking motivated, service-oriented individuals to join our growing virtual team as Remote Insurance Representatives - Customer Service & Sales.
In this role, you'll connect with working families, union members, veterans, associations, and their families through scheduled virtual appointments. You'll help clients understand available life, accident, and supplemental health insurance benefits, answer questions, recommend appropriate coverage options, and provide ongoing customer service.
No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
• 100% Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Commission Pay + Performance Bonuses
• Comprehensive Training & Mentorship
• Flexible Schedule
• Leadership Advancement Based on PerformanceWhat You'll Do
As a Remote Insurance Representative, you'll combine customer service, relationship management, benefits education, and consultative sales.Key Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Connect with individuals who have requested information about available benefits
  • Identify each client's needs, priorities, and financial protection goals
  • Explain life, accident, and supplemental health insurance options clearly
  • Recommend personalized coverage solutions based on client needs
  • Guide clients through applications and enrollment
  • Review existing coverage and assist with applicable policy or beneficiary updates
  • Provide professional customer service before, during, and after enrollment
  • Build and maintain long-term client relationships
  • Maintain accurate client documentation and follow-up records
  • Follow company procedures and applicable state insurance requirements
  • Participate in ongoing coaching, training, and professional development
Why Join Globe Life AO?
🏠 100% Remote
Work from home while serving clients through virtual appointments. No daily commute or traditional office environment.
⏰ Flexible Schedule
Build a schedule around client appointments, training, and performance goals while enjoying the flexibility of a remote career.
📞 Qualified Client Opportunities
Focus your time on helping individuals and families interested in learning more about available benefits.
No lead purchasing is required.
💵 Weekly Performance-Based Compensation
This is a commission-based opportunity, not an hourly or salaried position.
Compensation opportunities include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Additional performance recognition

Earnings are based on individual production and performance and are not guaranteed.
🎓 Comprehensive Training & Mentorship
New to insurance? That's okay.
We provide:
  • Structured virtual onboarding
  • Product and benefits education
  • Insurance licensing guidance
  • Customer service training
  • Consultative sales development
  • One-on-one mentorship
  • Weekly coaching
  • Leadership development
  • Ongoing professional education
📈 Career & Leadership Growth
AO promotes from within and provides opportunities for representatives interested in developing into leadership and management.
Advancement is based on performance, consistency, initiative, and leadership development-not seniority alone.Benefits & Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Residual and renewal income opportunities
  • OPEIU Local 277 representation, where applicable
  • Leadership development programs
  • Professional conferences and recognition events
  • Company-sponsored incentive travel for qualifying performers

Eligibility and qualification requirements may apply.What We're Looking For
We're looking for individuals who demonstrate:
  • Strong verbal and written communication skills
  • Excellent customer service and relationship-building abilities
  • Professionalism, integrity, and reliability
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Goal-oriented and solution-focused thinking
  • Confidence communicating with clients virtually
  • Ability to work independently from home
  • Coachability and willingness to learn
  • Commitment to professional growth
Experience That Transfers Well
Previous experience in the following areas can be helpful but is not required:
  • Customer Service
  • Sales
  • Client Services
  • Call Centers
  • Retail
  • Hospitality
  • Healthcare
  • Banking or Financial Services
  • Education
  • Military
  • Administrative Support
  • Business Development

We provide comprehensive training for motivated candidates from a variety of professional backgrounds.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have a computer or laptop with webcam and microphone capability
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable conducting virtual appointments through Zoom
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.About Globe Life AO
For more than 70 years, AO has served working families by providing supplemental insurance benefits and personalized client service.
As part of the Globe Life family of companies, our organization is built around service, integrity, mentorship, professional development, and long-term client relationships.Our Mission
Protect Every Child. Serve All Working People.Virtual Interview Process
Qualified applicants will first complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to complete a virtual Zoom interview with our hiring team.Ready to Build Your Future?
If you're looking for a remote customer service and insurance sales career where you can help families, develop professionally, and build income and advancement opportunities based on your performance, we encourage you to apply.
Apply today to be considered for our Remote Insurance Representative opportunity with Globe Life AO.Work From Home. Help Families. Build Your Future.

Apply