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Remote Customer Service Work From Home Jobs in Texas

AO Globe Life

Entry Level Customer Service Rep WFH

Dallas, TX · On-site +1

$15.75 - $21.50/hr

AO (American Income Division) Work Arrangement: 100% Remote (U.S. Residents Only) Join Our Team at ... Flexible work-from-home environment * No commuting * Modern virtual technology and support 💰 ...

AO Globe Life

Remote Work From Home Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided ... Learn our products, services, and proven systems * Assist clients with questions and coverage ...

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All JobsCustomer Service JobsRemote Customer Service Work From Home JobsRemote Customer Service Work From Home Jobs in Texas

Remote Customer Service Work From Home information

See Texas salary details

$9

$17

$25

How much do remote customer service work from home jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service work from home in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is remote customer service work from home?

Remote customer service work from home refers to a job where individuals assist customers with inquiries, complaints, or support needs entirely from their own home, rather than in a traditional office or call center. Employees typically communicate with customers via phone, email, chat, or video calls using company-provided software and equipment. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Remote customer service jobs offer flexibility and the convenience of working from any location, making them popular among people seeking work-life balance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or phone platforms is typically required. Outstanding time management, empathy, and self-motivation are crucial soft skills for remote success. These competencies ensure efficient customer support, high satisfaction, and reliable performance while working independently from home.

What are some common challenges faced by remote customer service representatives working from home?

Remote customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and handling technical issues with home office equipment. Additionally, working from home can sometimes feel isolating, so staying connected through regular team meetings and chats is important. Successfully overcoming these challenges requires strong self-motivation, adaptability, and a proactive approach to seeking support when needed.

What is the difference between Remote Customer Service Work From Home vs Remote Technical Support Work From Home?

AspectRemote Customer Service Work From HomeRemote Technical Support Work From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call center software, customer interactionHome office, troubleshooting tools, technical software
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonYesYes

While both roles involve working remotely from home, Remote Customer Service Work From Home focuses on assisting customers with general inquiries and support, often requiring strong communication skills. Remote Technical Support Work From Home involves resolving technical issues, requiring technical knowledge or certifications. The roles share similar work environments and are common in various industries, but they differ in required skills and expertise.

What is the easiest remote customer service work from home job to get hired for?

Entry-level remote customer service positions that require basic communication skills, a quiet work environment, and a computer with internet access are generally the easiest to secure. These roles often do not require prior experience or specialized certifications and may include chat or email support jobs with flexible schedules.

What are popular job titles related to Remote Customer Service Work From Home jobs in Texas?

For Remote Customer Service Work From Home jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Work From Home jobs in Texas look for?

The top searched job categories for Remote Customer Service Work From Home jobs in Texas are:

What cities in Texas are hiring for Remote Customer Service Work From Home jobs?

Cities in Texas with the most Remote Customer Service Work From Home job openings:

Remote Customer Service Work From Home jobs near you
Infographic showing various Remote Customer Service Work From Home job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Entry Level Customer Service Rep WFH

AO Globe Life

Dallas, TX • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life

Posted 27 days ago

Key responsibilities

  • Meet with clients virtually through Zoom and phone consultations to understand their insurance needs and present suitable solutions.

  • Explain policy features, coverage options, and benefits, and guide clients through the application and enrollment process.

  • Build and maintain long-term client relationships by providing ongoing support, responding to questions, and ensuring accurate documentation.

Job description

Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Join Our Team at AO Globe Life
Where Excellence Meets Opportunity
Are you looking for a career where you can make a meaningful difference while enjoying the flexibility of working from home?
At AO Globe Life, we proudly serve working families, veterans, labor union members, credit union members, and association members by helping them protect what matters most through supplemental life, accident, and health benefits.
We're seeking motivated, service-oriented professionals to join our growing remote team as Insurance Representatives. If you enjoy building relationships, helping others, and working in a supportive environment, this opportunity offers professional growth, mentorship, and long-term career potential.
No prior insurance experience is required. Comprehensive training and ongoing mentorship are provided.
About AO
For more than 70 years, AO has helped protect working families by providing supplemental life, accident, and health insurance solutions. As part of the Globe Life family of companies, we are committed to delivering exceptional service while investing in our people through continuous training, leadership development, and performance-based career advancement.
Position Overview
As an Insurance Representative, you'll work directly with clients through virtual Zoom and phone appointments, helping them understand available benefits and select coverage that best meets their needs.
You'll build lasting client relationships while delivering outstanding service in a fully remote environment.
Key Responsibilities
Client Support & Education
  • Meet with clients virtually through Zoom and phone consultations
  • Present insurance and benefit solutions tailored to each client's needs
  • Explain policy features, coverage options, and available benefits
  • Guide clients through the application and enrollment process
  • Assist with policy reviews, updates, and ongoing service requests
Relationship Management
  • Build long-term client relationships based on trust and exceptional service
  • Respond promptly to client questions and concerns
  • Maintain accurate documentation and follow-up communication
  • Uphold company policies and industry compliance standards
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Develop communication, leadership, and client service skills
  • Collaborate with a supportive remote team
  • Continue growing through coaching and leadership development opportunities
What We Offer
🌎 100% Remote Work
  • Work from anywhere within the United States
  • Flexible work-from-home environment
  • No commuting
  • Modern virtual technology and support
💰 Performance-Based Compensation
  • Weekly performance-based compensation
  • Performance bonuses
  • Residual income opportunities through policy renewals
  • Leadership advancement opportunities

Compensation is performance-based and varies depending on individual production and results.
📚 Professional Development
  • Comprehensive onboarding and training
  • One-on-one mentorship
  • Leadership development programs
  • Promotion from within
  • Ongoing coaching and support
♥ Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Incentive travel opportunities for qualifying team members
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Self-motivation and excellent organizational abilities
  • Professionalism, integrity, and reliability
  • Ability to build meaningful client relationships
  • Basic computer proficiency, including Google Workspace or similar applications
  • Ability to manage multiple priorities in a remote environment
  • Positive attitude and willingness to learn
Helpful Experience
Experience in any of the following areas is beneficial but not required:
  • Customer Service
  • Sales
  • Client Relations
  • Financial Services
  • Insurance
  • Healthcare
  • Retail
  • Hospitality
  • Business Development

We value coachability, professionalism, and a commitment to helping others. Comprehensive training is provided.
Minimum Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to join a company that values integrity, service, and professional growth, we'd love to hear from you.
Apply today and begin building a rewarding remote career with AO Globe Life.
Protect Families. Build Relationships. Grow Your Career. 🚀

Apply