With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of ... Monitoring and tracking travel by Collins Aerospace employees and determining whether travel rises ...
With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of ... Monitoring and tracking travel by Collins Aerospace employees and determining whether travel rises ...
Associate, Team Lead, Retail Channels (ATL)
Bayamon, PR · Remote
$15.25 - $17/hr
Managers outbound/inbound calls providing superior customer service. * May assist with job shadowing and other Remote Channels people needs. * Oversees and supports queues and call traffic including ...
Associate, Team Lead, Retail Channels (ATL)
Bayamon, PR · Remote
$15.25 - $17/hr
Managers outbound/inbound calls providing superior customer service. * May assist with job shadowing and other Remote Channels people needs. * Oversees and supports queues and call traffic including ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Remote Customer Service Travel Agent information
What does a remote customer service travel agent do?
A Remote Customer Service Travel Agent assists clients with planning, booking, and managing travel arrangements such as flights, hotels, car rentals, and vacation packages—all while working from a remote location. They provide information about travel destinations, offer recommendations based on client preferences, and resolve issues that may arise before or during travel. These agents also handle customer inquiries, changes, or cancellations, ensuring a smooth travel experience for their clients.
What skills and qualifications are needed to thrive as a remote customer service travel agent?
To thrive as a Remote Customer Service Travel Agent, you need strong communication skills, a solid understanding of travel products and services, and often a high school diploma or equivalent. Familiarity with Global Distribution Systems (GDS) like Sabre or Amadeus, as well as booking platforms and CRM software, is typically required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents stand out in resolving complex travel issues. These skills and qualities ensure efficient service delivery, high client satisfaction, and repeat business in a competitive industry.
How do remote customer service travel agents handle communication and collaboration with team members while working from home?
Remote Customer Service Travel Agents frequently use digital communication tools such as email, instant messaging, and video conferencing to stay connected with their colleagues and supervisors. Regular virtual meetings and shared platforms help ensure everyone is aligned on company policies, client needs, and travel updates. While working independently is common, agents often collaborate on complex itineraries or escalated customer issues, relying on their team's collective expertise. This virtual teamwork helps maintain high service standards and fosters a supportive remote work environment.
What is the difference between Remote Customer Service Travel Agent vs Remote Travel Consultant?
| Aspect | Remote Customer Service Travel Agent | Remote Travel Consultant |
|---|---|---|
| Credentials | Basic travel certifications, customer service skills | Advanced certifications, industry experience |
| Work Environment | Home-based, customer support focus | Home-based or office, personalized travel planning |
| Employer & Industry | Travel agencies, online booking platforms | Travel agencies, tour operators, luxury brands |
| Search & Comparison Intent | Customer support, booking assistance | Travel planning, customized itineraries |
Remote Customer Service Travel Agents primarily handle booking support and customer inquiries, focusing on transactional tasks. Remote Travel Consultants offer personalized travel planning and itinerary design, often requiring more industry experience. Both roles are remote, but their core functions and client interactions differ.
How much do remote customer service travel agents get paid?
Remote customer service travel agents typically earn between $12 and $20 per hour, with annual salaries ranging from approximately $25,000 to $45,000. Compensation depends on experience, certifications, and the employer, with some agents earning bonuses or commissions based on sales performance.
What is the best remote customer service travel agency to work for?
Remote customer service travel agents typically find employment with reputable travel agencies that offer flexible schedules, training, and support for remote work. Companies like Expedia, American Express Travel, and Carlson Wagonlit often hire remote agents and provide industry-standard tools and certifications to support their staff.
What are popular job titles related to Remote Customer Service Travel Agent jobs in Puerto Rico?
For Remote Customer Service Travel Agent jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Travel Agent jobs in Puerto Rico look for?
The top searched job categories for Remote Customer Service Travel Agent jobs in Puerto Rico are:
- Remote Non Call Center
- Entry Level United Airlines Ticket Agent
- Remote Cryptocurrency Customer Service
- Remote Chat Support Agent
- Remote Gaming Support Agent
- Seasonal International Call Center Agent
- Remote Cruise Line Customer Service
- Temporary Agent Support Representative
- Remote Geico Call Center
- Night Shift Work From Home
Manager - Global Trade Investigations (Remote, Puerto Rico)
Santa Isabel, PR • On-site, Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 19 days ago
Key responsibilities
Evaluate allegations of potential violations of Global Trade compliance laws and policies through interviews and document review.
Manage and track active cases in RTX's matter-management tool, GT360, and report investigation status to leadership.
Develop and document corrective actions for policy violations and determine whether a loss or travel activity constitutes a violation.
RTX rating
8.2
Based on 86 frontline employees who took The Breakroom Quiz
38th of 72 rated aerospace companies
Job description
Date Posted:
2026-08-03
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Manager - Global Trade Investigations (Remote, Puerto Rico)
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
The Manager, Global Trade Investigations & Disclosures (I&D), will be responsible for managing the initial review and handling of compliance matters involving potential violations of Global Trade laws and policies. In this role, the Manager will be expected to conduct an initial investigation into each matter to determine whether a violation of Global Trade law or policy has occurred. The selected candidate will serve in Collins Aerospace's Central Global Trade I&D team within the Legal, Contracts, and Compliance function and will ultimately report to the Director of the I&D team.
Primary Responsibilities:
Qualifications You Must Have:
Preferred Qualifications:
Some of our competitive benefits package includes:
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
2026-08-03
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Manager - Global Trade Investigations (Remote, Puerto Rico)
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
The Manager, Global Trade Investigations & Disclosures (I&D), will be responsible for managing the initial review and handling of compliance matters involving potential violations of Global Trade laws and policies. In this role, the Manager will be expected to conduct an initial investigation into each matter to determine whether a violation of Global Trade law or policy has occurred. The selected candidate will serve in Collins Aerospace's Central Global Trade I&D team within the Legal, Contracts, and Compliance function and will ultimately report to the Director of the I&D team.
Primary Responsibilities:
- Evaluating, via interviews and document review, allegations of potential violations of Global Trade compliance laws and policies.
- Working collaboratively with members of the larger Global Trade organization to determine whether a violation of Global Trade law or policy has occurred.
- Managing an active caseload in RTX's matter-management tool, GT360.
- Briefing Collins Aerospace leadership on the status of ongoing Global Trade investigations.
- Developing and documenting the completion of corrective actions to address policy violations.
- Documenting the closure of matters that do not give rise to a reasonable suspicion of regulatory violation.
- Monitoring and tracking the loss of company assets assigned to employees and determining whether a loss rises to a policy or regulatory violation.
- Monitoring and tracking travel by Collins Aerospace employees and determining whether travel rises to a policy or regulatory violation.
- Running reports from compliance and business systems, and assessing such reports for actionable trends.
Qualifications You Must Have:
- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
- Strong experience in Excel
Preferred Qualifications:
- Knowledge of export control laws, including the Export Administration Regulations and International Traffic in Arms Regulations.
- Prior experience conducting global trade investigations.
- Experience in the aerospace or manufacturing industry.
- Demonstrated ability to multi-task, manage multiple deadlines simultaneously, and provide guidance and practical solutions to cross-functional projects effectively and on time.
- Ability to remain calm and composed under pressure, in a fast-paced environment of rapidly changing demands.
- Ability to take initiative and proactively address compliance issues and complete deliverables with minimal oversight.
Some of our competitive benefits package includes:
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds
- Participation in the Employee Scholar Program (ESP)
- Life insurance and disability coverage
- Employee Assistance Plan, including up to 8 free counseling sessions
- And more!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
About RTX
Sourced by ZipRecruiter
Industry
Guided missile and space vehicle manufacturing, it services, aerospace product and parts manufacturing and engineering professional services
Company size
10,000+ Employees
Headquarters location
Waltham, MA, US