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Remote Customer Service Trainee Jobs in Rochester, NH

Gallagher

Client Service Manager II

Portsmouth, NH · Remote

While this role is not currently open, it is open to being fully remote, and we welcome the ... strong customer service, ensuring trust and satisfaction. * Help your team address client risk ...

Camesi Agency

Remote Sales Manager

Portsmouth, NH · Remote

$80K - $120K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

HMG Careers

Sales Consultant Remote

Somersworth, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Union, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Rochester, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Eliot, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Hooksett, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

West Kennebunk, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Suncook, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Dover, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Portsmouth, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

York Harbor, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Rochester, NH

Remote Customer Service Trainee information

See Rochester, NH salary details

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How much do remote customer service trainee jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote customer service trainee in Rochester, NH is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Rochester, NH?

For Remote Customer Service Trainee jobs in Rochester, NH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Rochester, NH look for?

The top searched job categories for Remote Customer Service Trainee jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Remote Customer Service Trainee jobs?

Cities near Rochester, NH with the most Remote Customer Service Trainee job openings:

Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,888 per year, or $16.8 per hour.

Client Service Manager II

Portsmouth, NH • Remote

Gallagher
Insurance Services • 10K+ employees
Learn more about Gallagherexternal

Full-time

Posted 23 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact. 

As part of our continued growth, we are building a talent pipeline for future senior level Commercial Client Service Manager opportunities. While this role is not currently open, it is open to being fully remote, and we welcome the opportunity to connect with strong talent for upcoming needs.


How you'll make an impact

You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld. 

Here’s what you’ll do: 

  • Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions. 
  • Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.  
  • Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction. 
  • Help your team address client risk management needs through consultative conversations and personalized strategies. 
  • Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth. 
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards. 
  • Maintain accurate and up-to-date client and policy data using Gallagher’s systems. 
  • Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results. 
  • Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations. 

About You

Here’s what you’ll bring to the role: 

  • Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience 
  • OR- 
  • High School degree/GED with a minimum 8+ years client service and/or claims management experience. 
  • A Property and Casualty Insurance License. 
  • Proficiency in Microsoft Office. 
  • A desire to build relationships and deliver results. 
  • Adaptability and resilience in managing shifting priorities. 
  • A collaborative mindset to work with teams across Gallagher. 

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Here’s what you’ll bring to the role: 

  • Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience 
  • OR- 
  • High School degree/GED with a minimum 8+ years client service and/or claims management experience. 
  • A Property and Casualty Insurance License. 
  • Proficiency in Microsoft Office. 
  • A desire to build relationships and deliver results. 
  • Adaptability and resilience in managing shifting priorities. 
  • A collaborative mindset to work with teams across Gallagher. 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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