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Remote Customer Service Trainee Jobs in Provo, UT

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Strong communication and customer service skills * Excellent organizational and multitasking ...

Kelso Building Services

BAS Service Technician

Provo, UT · Remote

$30 - $45/hr

The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self-motivated professional ...

Fisher Organization

Remote Entry-Level Sales

Orem, UT · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule ... customer service and build lasting client relationships Coordinate appointments and maintain ...

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Remote Customer Service Trainee information

See Provo, UT salary details

$8

$16

$25

How much do remote customer service trainee jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service trainee in Provo, UT is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.17 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Provo, UT?

For Remote Customer Service Trainee jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Provo, UT look for?

The top searched job categories for Remote Customer Service Trainee jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Customer Service Trainee jobs?

Cities near Provo, UT with the most Remote Customer Service Trainee job openings:

Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,721 per year, or $16.2 per hour.

Medical Support Assistant (Medical Receptionist)

Customer Value Partners

Park City, UT • Remote

$17.25 - $21.25/hr

Full-time

Re-posted 27 days ago

Job description

Overview

CVP is seeking Medical Support Assistants to join our team in support of our Nation's Veterans at the Salt Lake City VA Health Care System (SLCHCS) in Salt Lake City, UT. These are full-time remote positions based in Wasatch County, Utah supporting both the Health Administration Service (HAS) and the Office of Community Care (OCC) departments. Working hours are Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site training and support as needed. 

As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care. 


Responsibilities

  • Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI) 
  • High School Diploma or GED equivalent  
  • Minimum 6 months of customer service experience 
  • Oral and written proficiency in English  
  • Minimum typing speed of 50 words per minute (WPM) 
  • Basic computer skills required; daily proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) 
  • Basic medical terminology knowledge 
  • No health or physical disability restrictions that would interfere with the performance of assigned duties 
  • Must be able to work independently, make decisions, and exercise sound judgment with limited direct supervision  
  • Prior VA scheduling or medical support assistant experience preferred 
  • Familiarity with HIPAA and Privacy Act requirements preferred 

Shift 

  • Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays 

Location 

  • Salt Lake City VA Health Care System (SLCHCS) at 500 S Foothill Dr, Salt Lake City, UT 84148  
  • *This is a primarily remote position; must live within 50 miles of Salt Lake City VA Medical Center for on-site training and support.* 

About CVP 

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation. 

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.