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Remote Customer Service Insurance Jobs in Provo, UT

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

CUSTOMER SERVICE SPECIALIST (CSS) BEDDY'S IS PROUD TO PROVIDE A WORK ENVIRONMENT FOCUSED ON BEING ... remote work (every Friday) COMPENSATION AND BENEFITS * Health, dental, vision, and life insurance ...

Promoted2

Remote Insurance Agent

Provo, UT · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

Verisk

Customer Care Specialist

Lehi, UT · Remote

$16 - $21/hr

Provide prompt, professional, and efficient service to customers via phone, email, and chat ... Knowledge of insurance claims processes or property estimating solutions a plus. Success Profile

HMG Careers

Sales and Service Agent Remote

Payson, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Genola, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Provo, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Heber, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Provo, UT

Remote Customer Service Insurance information

See Provo, UT salary details

$24.6K

$45.8K

$69.1K

How much do remote customer service insurance jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote customer service insurance in Provo, UT is $45,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $52,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Provo, UT?

For Remote Customer Service Insurance jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Provo, UT look for?

The top searched job categories for Remote Customer Service Insurance jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Customer Service Insurance jobs?

Cities near Provo, UT with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,793 per year, or $22 per hour.

Remote Inbound Customer Service Representative

Ken Garff Auto Group

Draper, UT • On-site, Remote

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 hours ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

121st of 152 rated car dealerships

Job description

Remote Customer Service Representative - Ken Garff Listening Center
The Ken Garff Listening Center is a contact center that is currently looking for Remote Customer Service Representatives!
Great work schedule!
The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class is Tentative to start on September 14th, 2026.
Must provide your own equipment to work remote.
Internet Connection (Wired Required):
  • Ethernet connection only (must be hard-wired to router or wall port)
  • Minimum speeds: 50 Mbps download / 20 Mbps upload
  • Maximum ping: 40 ms or lower

Computer Specifications:
  • Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher
  • RAM: 16 GB minimum
  • Storage: 256 GB or more
  • System Firmware: UEFI with Secure Boot enabled
  • TPM: Version 2.0
  • Graphics: Compatible with DirectX 12 or later with WDDM 2.0 driver
  • Operating System: Windows 11 required
    Apple/Mac devices are not supported

Peripherals and Remote Setup:
  • Minimum of 2 monitors (dual-monitor setup required)
  • Webcam (built-in or external)
  • Smartphone
  • Headset with microphone
  • Keyboard and mouse

Quiet working area free from distractions
Here's what you'll be doing:
  • Answer inbound customer calls promptly and professionally.
  • Determine the customer's concerns and schedule the necessary appointment.
  • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
  • Document and update customer records.
  • Establish and maintain great customer relationships.
  • Be a team player and uphold Ken Garff's standards of professionalism and integrity.

Qualifications:
  • Positive, energetic, enthusiastic, and service-oriented.
  • Must provide your own equipment
  • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm
  • The ability to help solve customer problems
  • Excellent problem-solving and communication skills. (Written and verbal)
  • Ability to multitask, organize & prioritize-in other words, work smart.
  • Previous customer service or call center experience is a plus.
  • High School Diploma or equivalent
  • Must be 18 years or older and authorized to work in the U.S.
  • Bilingual in Spanish is a PLUS!
  • Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

Benefits of working at Ken Garff Listening Center:
  • Earn a college degree, no cost to you!
  • Paid training-we care about your success.
  • Flexible schedule!
  • Real career growth at a nationwide automotive powerhouse
  • Competitive base pay
  • Paid Time Off
  • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
  • 401 (k) with Company match
  • Optional Year-end bonus program
  • Employee discounts on Vehicle Purchase, Parts, Service, and More!
  • Great people with a great culture

Job Type: Full-Time (35-40-hour work week)
Pay: Starting at $16.00 per hour
$16.25 per hour for Spanish bilingual candidates
We are an Equal Opportunity Employer
((We Hear You))

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