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Remote Customer Service Trainee Jobs in Puerto Rico

Huntington

Auto Finance Market Manager 3

Florida, PR · On-site +1

... and customer service. * Makes decisions and acts in accordance with established policies and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

OncoHealth

Case Review Specialist - PR

Guaynabo, PR · On-site +1

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or customer service or relevant educational attainment required * Knowledge in pre-authorizations and health ...

Huntington

RV/Marine Sales Rep Sr.

Florida, PR · On-site +1

Manages Dealer sales, service, and the training of dealership staff * Builds business by ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...

New

ICF

Project Manager - (Puerto Rico)

San Juan, PR · On-site +1

Respond to customer enquiries and concerns promptly and professionally. Location: Remote role based ... Working at ICF ICF is a global advisory and technology services provider, but we're not your ...

ABB

Business Process Manager

Aguadilla, PR · Remote

This is a remote position, with preference for candidates to be located in a major metro city in ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Strategic KAM - eOEM

Aguadilla, PR · Remote

... services to ensure sustainable order growth, revenue, profitability, market share, sales ... While this is a remote position, successful candidates should be located in a major metro area in ...

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All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Puerto Rico

Remote Customer Service Trainee information

What is a Remote Customer Service Trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are some common challenges faced by Remote Customer Service Trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Trainee, and why are they important?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.
What are popular job titles related to Remote Customer Service Trainee jobs in Puerto Rico? For Remote Customer Service Trainee jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Trainee jobs in Puerto Rico look for? The top searched job categories for Remote Customer Service Trainee jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Customer Service Trainee jobs? Cities in Puerto Rico with the most Remote Customer Service Trainee job openings:
Remote Customer Service Trainee jobs near you
Principal Specialist, Global Trade (Remote)

Principal Specialist, Global Trade (Remote)

Raytheon Technologies

Santa Isabel, PR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Date Posted:
2026-05-18
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Principal Specialist, Global Trade (Remote)
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
Locations: Must reside in the island of Puerto Rico.
What You Will Do:
  • Assist with the development of export authorization strategies for international marketing, sales, support, offshore procurement, and manufacturing of defense and dual use articles.
  • Prepare and submit quality export/import license applications, agreements, eligible exemptions/exceptions and other requests for USG approval.
  • Provide export/import authorization status updates to leadership and capture/program teams
  • Participate in strategic business engagement at the program level to ensure business execution, growth and compliance.
  • Provide consistent interpretation of International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) to the Power and Controls business.
  • Facilitate approvals for the physical export/import of hardware and other transactional activities involving controlled goods, information and services.
  • Work with peers and stakeholders to determine and certify appropriate legal authority for exports of dual-use commodities and technology, defense articles; hardware, technical data and defense services, including determination of the appropriate export authorization, exemption, or exception.
  • Assist in implementation of company procedures and instructions to support compliance with U.S. Government export/import regulations and company policy.
  • Participate in compliance assessments and investigations.
  • Develop and deliver training for employees engaged in international business activities. Review and approve technical and non-technical information, as needed prior to release to non-U.S. Persons.

What You Will Learn:
  • Understanding the complexities of U.S. trade laws and how to navigate them from a company policy perspective.
  • Evaluating risks related to international trade.
  • Developing export/import strategies to mitigate risks.
  • Best practices for export documentation and international trade procedures.
  • Cross-functional collaboration in a large Global Trade organization.

Qualifications You Must Have:
  • Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
  • Experience researching and/or applying ITAR and EAR regulations
  • Experience applying for, managing, and transacting against ITAR and EAR export authorizations
  • Experience with DECCS, SNAP-R, SAP-GT, OCR EASE or similar Global Trade tools and/or systems

Qualifications We Prefer:
  • Ability to maintain responsive and collaborative online presence throughout daily Team interactions and shared workflows
  • Flexible, cooperative and collaborative to adapt to changing U.S. Government and customer requirements
  • Problem solver to present recommendations to solve business challenges and address situations before issues arise
  • Self-motivated and results oriented to make and drive decisions and work under time sensitive circumstances managing priorities of multiple tasks
  • Attention to detail and follow through on assignments to achieve desired result

What We Offer
Some of our competitive benefits package includes:
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds
  • Participation in the Employee Scholar Program (ESP)
  • Life insurance and disability coverage
  • Employee Assistance Plan, including up to 8 free counseling sessions.
  • And more!

Learn More & Apply Now!
Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Join our growing engineering team in Puerto Rico, where you will provide critical support to all Collins SBUs, working on exciting programs and projects ranging from the development of the next generation of advanced concept ejection seats to the latest technologies for the U.S. warfighter.
WE ARE REDEFINING AEROSPACE.
* Please consider the following role type definition as you apply for this role.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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