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Remote Customer Service Supervisor Jobs in Silver Spring, MD

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Laurel, MD · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Service Supervisor information

See Silver Spring, MD salary details

$25.3K

$60K

$104.4K

How much do remote customer service supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote customer service supervisor in Silver Spring, MD is $59,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Silver Spring, MD?

For Remote Customer Service Supervisor jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Silver Spring, MD look for?

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What cities near Silver Spring, MD are hiring for Remote Customer Service Supervisor jobs?

Cities near Silver Spring, MD with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you

Remote Customer Support Representative

Washington, DC • Remote

Jobs for Humanity
Non-Profits • 11 - 50 employees
Learn more about Jobs for Humanityexternal

$18 - $24.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Support Representative

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources.

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Job Description

OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representativecoordinating payments and transactions with partners and associates across your designated region.

This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment.

Requirements

Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.

High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred.

Proven ability to manage financial documentation and client correspondence with accuracy.

Excellent communication, negotiation, and relationship management skills.

Strong analytical and problem-solving abilities with high attention to detail.

Sound knowledge of Escrow laws and financial compliance frameworks.

Ability to work independently and remotely, maintaining consistent productivity and professionalism.

Qualifications

Excellent customer service orientation and interpersonal communication.

Financial acumen and familiarity with reconciliation, invoicing, and payment processing.

Strong organizational and time management abilities.

Integrity, reliability, and discretion when handling confidential financial information.

Proven teamwork and adaptability in dynamic environments.

Additional Information

Competitive compensation and benefits package.

Fully remote position work from anywhere.

Opportunities for growth, training, and career advancement.

Supportive and collaborative work culture.

Exposure to global operations within the energy and financial services sector.

Interested candidates are invited to submit their resume and cover letter Please include "Remote Customer Support Representative Collections, Account Receivables, and Escrow" in your subject line.

Apply