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Remote Customer Service Supervisor Jobs in Rochester, MN

EnthuZiastic

Growth Hacker - Remote

Rochester, MN · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

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Remote Customer Service Supervisor information

See Rochester, MN salary details

$24.9K

$59K

$102.7K

How much do remote customer service supervisor jobs pay per year?

As of May 31, 2026, the average yearly pay for remote customer service supervisor in Rochester, MN is $58,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $71,200.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
More about Remote Customer Service Supervisor jobs
What are popular job titles related to Remote Customer Service Supervisor jobs in Rochester, MN? For Remote Customer Service Supervisor jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Rochester, MN look for? The top searched job categories for Remote Customer Service Supervisor jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Customer Service Supervisor jobs? Cities near Rochester, MN with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Rochester, MN as of May 2026, with employment types broken down into 41% Full Time, 49% Part Time, 1% Temporary, 8% Contract, and 1% Nights. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $58,955 per year, or $28.3 per hour.

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus

Spring Valley, MN • Remote

$25/hr

Other

Posted 20 days ago

Job description

Job description

We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.
Share your opinion and help influence brand decisions on services and products you use every day.

What We Expect
  • Your honest opinion
  • Attention to details
  • Basic computer and internet skills
  • No experience required
To Qualify:
  • You must be 18+ years old
  • Have a desire to work from home
  • Looking to earn extra income
Requirements
  • Access to a computer or smartphone
  • Have high-speed internet access
  • Follow instructions
  • Basic reading and writing skills
  • Take at least 2 surveys per week
Benefits
  • Earn up to $25 per survey
  • Be your own boss
  • Work your own hours
  • Work from the comfort of your own home
  • Share your opinion to help shape better products and services
  • Get paid by: Check, Venmo, Paypal, and/or Giftcards

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. Online surveys can pay up to $25 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more! There is absolutely no experience required, just your honest opinions!

Apply