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Remote Customer Service Researcher Jobs in Springfield, MA

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

HB Travels

Client Support Representative - Remote

Hartford, CT · Remote

$17.25 - $22/hr

Research available options and solutions * Provide accurate information * Assist with reservation ... Professional and customer-focused * Excellent organization * Attention to detail * Strong problem ...

HMG Careers

Sales and Service Agent Remote

Rockville, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Researcher JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Springfield, MA

Remote Customer Service Researcher information

See Springfield, MA salary details

$29.9K

$112.7K

$163.9K

How much do remote customer service researcher jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote customer service researcher in Springfield, MA is $112,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $153,500.00 per year, depending on experience, location, and employer.

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Remote Customer Service Researcher jobs near you

Remote Custumer Service Representative

Hartford, CT • Remote

Next Stop Travel
See more jobs at Next Stop Travelexternal

$16.25 - $22/hr

Part-time

Posted 10 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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