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Remote Customer Service Representative Target Jobs in Mount Laurel, NJ

SUNMED MEDICAL SYSTEMS LLC

Be Seen First

Customer Care Specialist (DME/Healthcare)

Marlton, NJ · Remote

$18 - $21/hr

... a full-time remote customer care specialist for DME. Responsibilities * Utilize our order ... Provide excellent customer service to patients, referral sources as well as our business partners.

ZOLL Medical

Patient Service Representative

Philadelphia, PA · Remote

$17.75 - $22.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Camden, NJ · Remote

$17.75 - $22.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Willow Grove, PA · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Cherry Hill, NJ · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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Customer Care Specialist (DME/Healthcare)

SUNMED MEDICAL SYSTEMS LLC

Marlton, NJ • Remote

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

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Job description

SunMED Medical is looking for someone with experience in medical/DME billing, coding, or insurance verification to join our team as a full-time remote customer care specialist for DME.

Responsibilities

  • Utilize our order processing system, Brightree, to input referral information and manage orders up until the point of billing.
  • Reach out to providers to request return of fully completed or required but missing clinical documentation, necessary to process an order according to the department/insurance payor's guidelines.
  • Share your knowledge of Lymphedema products with customers.
  • Advise the patients and referral sources of the patient's insurance coverage, advising of any out-of-pocket expenses that would be incurred to process the order.
  • Provide excellent customer service to patients, referral sources as well as our business partners.
  • Communicating effectively with patients, therapists and other health care professionals.
  • Maintain a relationship with referral sources.
  • Create purchase orders and send to manufacturers via fax/email/or manufacturer websites.

Qualifications

  • Previous customer service experience, telephonic or face-to-face.
  • Brightree experience is preferred.
  • Previous compression experience is a plus.
  • Familiarity of medical terminology.
  • Comfortable with discussing insurance coverage and financial responsibility with patients.
  • Strong sense of urgency and problem-solving skills.
  • Able to work in a fast-paced environment with strong attention to detail is essential.
  • Adaptability to new processes and technology.
  • Excellent time management skills, organization, and with strong attention to detail
  • Superior/excellent computer skills using remote access and a computer network, which includes thorough knowledge of Outlook, Teams, and more than a basic familiarity with Excel.

Company Description

SunMED Medical is a nationally accredited provider of specialized medical equipment to patients in the home care setting.
We hold national as well as regional contracts with private insurance carriers as well as Medicare and Medicaid plans.