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Remote Customer Service Rep Jobs in Spokane, WA (NOW HIRING)

Promoted2

Remote Insurance Agent

Spokane, WA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Corporate Tools

Sales Representative

Post Falls, ID · On-site +1

$40K/yr

... by matching customers with the right Corporate Tools products and services. You'll bring a ... Quarterly allowance * Use to make your remote work set up more comfortable, for continuing ...

Promoted2

Remote Insurance Agent

Spokane, WA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

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How much do remote customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service rep in Spokane, WA is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Spokane, WA? The most popular types of Customer Service Rep jobs in Spokane, WA are:
What are popular job titles related to Remote Customer Service Rep jobs in Spokane, WA? For Remote Customer Service Rep jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Spokane, WA look for? The top searched job categories for Remote Customer Service Rep jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Remote Customer Service Rep jobs? Cities near Spokane, WA with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Spokane, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,532 per year, or $19 per hour.

Inside Sales Representative - Remote

Precoa

Spokane, WA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago

Job description

Inside Sales Representative (Remote)Build a stable career and help families gain peace of mind

You're looking for a position in inside sales because you love building strong relationships with customers and team members alike. You have incredible listening skills and a real talent for understanding and overcoming objections.

What if you could have an impactful sales career working from home without the pressure of knocking door-to-door or visiting client businesses?

As an Inside Sales Representative (remote) with Precoa, you will follow up with warm leads who have already expressed interest in preplanning. Making around 200 dials per day, you’ll set client appointments to meet with a local professional to craft an intentional plan and gain peace of mind.

You’ll support our Field Sales team by providing the most accurate information possible to help them educate the clients and drive our mission to prearrange all families. As one of our customer-facing voices, your work is instrumental to our continued growth!

What you’ll do (and why you’ll love doing it)
  • Launch an impactful career: You’ll develop your sales skills and level up through ongoing training and professional development so you can benefit now and in the future.
  • Enjoy flexibility: You’ll work remotely with a flexible schedule including half-day Fridays which allows you to balance life outside of work.
  • Champion needed solutions: You’ll be provided warm leads who are interested in the recession-proof service you are selling.
  • Enjoy a stable base + unlimited bonuses: You control what you make with the security of base pay and the excitement of bonuses based on your efforts.

Requirements

If you have these skills, we want to talk with you!
  • Sales experience (phone, in-person, insurance, retail)
  • Demonstrate common sense, compassion, and empathy, on the phone and with colleagues
  • Comfortability with PC operations, software and video conferencing
  • Ability to type notes effectively, experience with CRM systems a bonus!
  • Ability to work any designated day shift (Monday-Thursday 9 hour shifts, Friday 4 hour shift and done by 12PM PST)

Benefits

What we offer you as part of #PrecoaLife
  • Work from home/remote - flexible shifts: 9 hours Mon-Thurs and half-day Fridays
  • Competitive hourly base pay and uncapped monthly bonuses
  • We generate all warm leads for you, no prospecting or cold calling required
  • 18 days PTO and 6-weeks minimum paid parental leave
  • Health, Dental, and Vision benefits
  • 401k, with a 2% company match and $25,000 Life Insurance Policy
About Precoa

At Precoa, our people are the heart of our success. Core Employees strive to live our values of kindness, progression, and craftsmanship every day — bringing emotional intelligence, common sense, positivity, and authentic connection to everything they do.

If you love solving challenges, building real relationships, and driving meaningful results, you’ll feel right at home here.

We’re a national leader in the preneed industry. Our passion is helping people plan today so their families can focus on connection when they need it most. Recognized as one of The Oregonian’s Top Workplaces for 14 consecutive years, we’re committed to creating a place where you can live a fulfilling life, do meaningful work, grow your potential, and enjoy the journey along the way.

Headquartered in Portland, OR, with a satellite office in Utah, we’re a team driven to make a difference — every day, through every connection.