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Remote Customer Service Rep Jobs in Lacey, WA (NOW HIRING)

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Customer Representative

Tacoma, WA · On-site

$900/wk

We are seeking a Customer Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...

New

HMG Careers

Sales Representative Remote

Olympia, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Tacoma, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Bremerton, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Ketron Island, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Olympia, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Herron Island, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Steilacoom, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Chehalis, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Roy, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Lakewood, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Shelton, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Tacoma, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Rep information

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How much do remote customer service rep jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer service rep in Lacey, WA is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.79 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Lacey, WA?

For Remote Customer Service Rep jobs in Lacey, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Lacey, WA look for?

The top searched job categories for Remote Customer Service Rep jobs in Lacey, WA are:

What cities near Lacey, WA are hiring for Remote Customer Service Rep jobs?

Cities near Lacey, WA with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Lacey, WA as of August 2026, with employment types broken down into 75% Full Time, 11% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,580 per year, or $20.5 per hour.

Customer Service Representative - Travel Agency (USA Remote)

Jbnetworking

Tacoma, WA • Remote

$30K - $70K/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are a U.S.-based travel agency committed to delivering exceptional customer experiences and personalized travel support. Our team values professionalism, reliability, and outstanding service while helping clients plan smooth and memorable travel experiences.

We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Position Summary

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs.

This role is ideal for individuals who are organized, customer-focused, and comfortable working in a fast-paced remote setting.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and online platforms
  • Assist clients with travel-related questions and reservation support
  • Provide accurate information regarding itineraries, policies, and services
  • Maintain organized customer records within company systems
  • Resolve customer concerns professionally and efficiently
  • Collaborate with team members and travel partners as needed
  • Deliver a positive customer experience from inquiry through completion
Required Qualifications
  • Customer service or client support experience preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using online systems and communication tools
  • Reliable internet connection and remote work setup
  • Ability to work independently while remaining team-oriented
Preferred Qualifications
  • Experience in travel, hospitality, retail, or service industries
  • Remote work experience
  • Strong attention to detail
  • Positive attitude and problem-solving mindset
Work Environment
  • Remote position (Applicants must reside in the United States)
  • Flexible scheduling based on business needs
  • Training and onboarding provided
Why Join Us
  • Join a growing travel agency in the USA
  • Supportive and collaborative team culture
  • Opportunities for professional development
  • Meaningful work assisting clients with travel experiences
Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability status, or any protected status under applicable law.

How to Apply

Apply directly through this platform. Qualified candidates will be contacted regarding next steps.