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Remote Customer Service Rep Jobs in Kent, WA (NOW HIRING)

YO AI Labs

Clinical Document Author - Remote

Seattle, WA · Remote

$50 - $80/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Clinical Document Author - Remote

Seattle, WA · Remote

$50 - $80/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

HMG Careers

Sales Representative Remote

Kent, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

White Center, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Crocker, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Ketron Island, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Bremerton, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Tacoma, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Renton, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Seattle, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Bellevue, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Seattle, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Herron Island, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Kent, WA

Remote Customer Service Rep information

See Kent, WA salary details

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How much do remote customer service rep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service rep in Kent, WA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.61 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Kent, WA?

The most popular types of Customer Service Rep jobs in Kent, WA are:

What are popular job titles related to Remote Customer Service Rep jobs in Kent, WA?

For Remote Customer Service Rep jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Kent, WA look for?

The top searched job categories for Remote Customer Service Rep jobs in Kent, WA are:

What cities near Kent, WA are hiring for Remote Customer Service Rep jobs?

Cities near Kent, WA with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.

Clinical Document Author - Remote

YO AI Labs

Seattle, WA • Remote

$50 - $80/hr

Full-time

Posted 10 days ago

Job description

Job Title: Medical Writer / Clinical Document Author

Location: Remote
Job Type: Contractor
Pay: $50–$80/hour

Job Overview

We are seeking an experienced Medical Writer / Clinical Document Author to develop, review, and evaluate clinical and regulatory documents while ensuring scientific accuracy, regulatory compliance, and high-quality medical writing.

Key Responsibilities

  • Author and review Clinical Study Reports (CSRs) and other regulatory documents.

  • Interpret clinical protocols and ensure compliance with ICH guidelines.

  • Verify scientific accuracy using source data, TFLs (Tables, Figures, and Listings), and study documentation.

  • Review safety documentation, including DSURs and PSURs/PBRERs.

  • Provide structured feedback and collaborate with cross-functional teams.

  • Support AI-assisted documentation evaluation and quality improvement initiatives.

Required Skills

  • Regulatory Medical Writing

  • Clinical Study Report (CSR) Authoring

  • ICH E3 Guidelines

  • Scientific Accuracy Assessment

  • Source Data Verification

  • Clinical Protocol Interpretation

  • TFL Analysis

  • eCTD Knowledge

  • Strong Written Communication & Collaboration

Qualifications

  • 5+ years of regulatory medical writing experience in a Sponsor, CRO, or consulting environment.

  • Experience authoring Clinical Study Reports and regulatory documentation.

  • Strong knowledge of ICH E3, ICH E2F, ICH E2C, and eCTD requirements.

  • Advanced degree in Life Sciences, Pharmacy, Medicine, or a related field (MD, PharmD, PhD, or MSc).

  • Experience in oncology and haematology is preferred.