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Remote Customer Service Rep Self Storage Jobs in Springtown, TX

Liveops

Remote Spanish Bilingual Customer Service

Keller, TX · Remote

$14 - $17.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Liveops

Remote Spanish Bilingual Customer Service

Denton, TX · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

InsuraTec

Sales Representative (Remote)

Watauga, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Self-Motivated : Must be highly driven and proactive in achieving goals. * Commission-Based

InsuraTec

Sales Representative (Remote)

Keller, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Self-Motivated : Must be highly driven and proactive in achieving goals. * Commission-Based

InsuraTec

Sales Representative (Remote)

Azle, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Self-Motivated : Must be highly driven and proactive in achieving goals. * Commission-Based

InsuraTec

Sales Representative (Remote)

Saginaw, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Self-Motivated : Must be highly driven and proactive in achieving goals. * Commission-Based

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All JobsCustomer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage Jobs in Springtown, TX

Remote Customer Service Rep Self Storage information

See Springtown, TX salary details

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How much do remote customer service rep self storage jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service rep self storage in Springtown, TX is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.07 per hour, depending on experience, location, and employer.

What does a remote customer service rep for self storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What skills and qualifications are needed to thrive as a remote customer service rep for self storage?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Springtown, TX? For Remote Customer Service Rep Self Storage jobs in Springtown, TX, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep Self Storage jobs in Springtown, TX look for? The top searched job categories for Remote Customer Service Rep Self Storage jobs in Springtown, TX are:
What cities near Springtown, TX are hiring for Remote Customer Service Rep Self Storage jobs? Cities near Springtown, TX with the most Remote Customer Service Rep Self Storage job openings:
Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Springtown, TX as of June 2026, with employment types broken down into 70% Full Time, 13% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,875 per year, or $15.3 per hour.

Licensed Customer Service Representative - MSI

The Baldwin Group

Keller, TX • On-site, Remote

$14.50 - $19.75/hr

Full-time

Posted 8 days ago

Job description

Why MSI? We thrive on solving challenges.
As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs.
We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.
Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle.
Bring on your challenges and let us show you how we build insurance better.
The Customer Service Representative takes incoming calls and places outbound calls as necessary. Processes and replies to Customer Service emails as assigned by leadership. Takes payments for policies. Makes changes and endorsements to policies.
Principal Responsibilities:
  • Maintains a concern for timeliness and completeness when interacting with clients, brokers or insurance company partners to create a positive experience.
  • Documents all activity in on-line client file to ensure quality and responsiveness.
  • Personally, provides prompt, efficient, high-quality service to all clients.
  • Resolves product or service problems by clarifying the customer's complaint and recommending the best solution to solve the problem.
  • Attracts potential customers by answering product and service questions. Makes suggestions about other products and services based on client needs.
  • Maintains a quality result by following established procedures and making recommendation for changes.
  • Open, cancels and updates client policy information based on requests received.
  • Provides system and procedure training to new colleagues and acts as subject-matter expert for colleagues.
  • Continuously evaluates current processes for improvement and/or efficiency.
  • Handles complex client escalations for colleagues ensuring client satisfaction and assists in managing the day-to-day operations.

Education, Experience, Skills and Abilities Requirements:
  • Minimum of 2 years of Customer Service experience and/or 1 year of Call Center experience
  • Must have Personal Lines Insurance License or P&C License
  • The ability to learn appropriate firm software systems.
  • The ability to learn insurance products and grow in product knowledge.
  • The ability to apply knowledge and experience to explain products and/or policy to members in clear and relatable terms.
  • Capable of multi-tasking and prioritizing workloads while adhering to deadlines.
  • The ability to interact and communicate effectively in a team environment to share knowledge and manage workflows.
  • Demonstrates the firm's behavioral tenets, exuding behavior that is aligned with the corporate culture.

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Click here for some insight into our culture!
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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