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Remote Live Chat Jobs in Springtown, TX (NOW HIRING)

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Agent

Denton, TX · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Weatherford, TX · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Keller, TX · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Fort Worth, TX · Remote

$14.75 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are popular job titles related to Remote Live Chat jobs in Springtown, TX? For Remote Live Chat jobs in Springtown, TX, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat jobs in Springtown, TX look for? The top searched job categories for Remote Live Chat jobs in Springtown, TX are:
What cities near Springtown, TX are hiring for Remote Live Chat jobs? Cities near Springtown, TX with the most Remote Live Chat job openings:
Infographic showing various Remote Live Chat job openings in Springtown, TX as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% Remote job distribution.

Live-Stream Lead Social Media Community Moderator

Social Factor

TX • On-site, Remote

$112K/yr

Temporary

This job post has expired today. Applications are no longer accepted.


Job description

Social Factor is getting into the game! We are looking for US-based, remote, temporary Lead Social Media Community Moderators available to work on Sunday, during the afternoon & evening shifts, from August through January, a minimum of 12 Sundays is required. The Lead Community Moderator role will work to develop strong, growing, digital communities for active live stream events.
This is a great gig for experience, leadership minded moderators who would love some extra work, have Sunday availability, love sports, and want to be involved with a winning client.
We are hiring from the following states: Arkansas, Arizona, Florida, Georgia, Indiana, Maryland, Michigan, Mississippi, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, and Virginia.
Temporary Lead Community Moderator Qualifications:
  • Previous social media community moderation experience and management of teams required
  • Consistent, daily support for moderators on shift.
  • The first line of defense for missed shifts/chat greeting "clock-ins"
  • Gatekeepers of potential client escalations to Social Care Manager
  • Owners of daily client workflow
  • Exceptional organizational and multitasking abilities
  • Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands), including spelling and grammar skills
  • Strong willingness to learn and think critically; a proactive approach
  • High energy with the capability to multitask in a dynamic, rapidly growing organization
  • Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
  • Knowledge of and experience with the major social media platforms: Youtube, FB, Twitter, Instagram, etc.
  • Proficiency in Microsoft Office Suite and Google Workspace.
  • Ability to analyze social media metrics
  • Project management tools, such as Asana, Basecamp or Trello experience is a plus.
  • Knowledge of social media management platforms such as Brandwatch, Khoros, and Sprinklr is a plus, but not required.
  • Youtube LCR, Discord, & Twitch moderation is a plus
  • Sunday afternoon/evening shift availability (11:30am-7pmCT)
  • Minimum of Windows 10 and macOS 12.X (Windows Hello or Apple TouchID)
  • Internet speed requirement of a minimum of 150 mbps

Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients' brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities to work with Fortune 100 and Fortune 500 companies.
Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.