ZipRecruiter

Log In

2

Remote Customer Service Rep Self Storage Jobs in Dallas, TX

next page

Showing results 1-20

All JobsCustomer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage Jobs in Dallas, TX

Remote Customer Service Rep Self Storage information

See Dallas, TX salary details

$9

$18

$26

How much do remote customer service rep self storage jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service rep self storage in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What does a remote customer service rep for self storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What skills and qualifications are needed to thrive as a remote customer service rep for self storage?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are the most commonly searched types of Customer Service Rep Self Storage jobs in Dallas, TX?

The most popular types of Customer Service Rep Self Storage jobs in Dallas, TX are:

What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Dallas, TX?

For Remote Customer Service Rep Self Storage jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep Self Storage jobs in Dallas, TX look for?

The top searched job categories for Remote Customer Service Rep Self Storage jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Customer Service Rep Self Storage jobs?

Cities near Dallas, TX with the most Remote Customer Service Rep Self Storage job openings:

Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Dallas, TX as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Remote Customer Service Representative

Easy Recruiter

Dallas, TX • Remote

$15.75 - $21.50/hr

Full-time

Re-posted 12 days ago

Job description

The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into the Call Center. CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days past due for payment reminders and resolution of accounts. CSRs will utilize appropriate techniques, strategies, and collection efforts to identify a quick and acceptable solution.
Essential Job Functions

  • Answer and handle calls regarding accounts and other related questions utilizing appropriate compliance and security measures to identify customers and protect against fraud
  • Actively listen and ask questions to determine customer needs to ensure proper routing of call and/or presentation of a solution to their inquiry.
  • Collect on assigned delinquent accounts in a timely and effective manner, within established guidelines
  • Document all communications and transactions of material manner with customers
  • Protect the confidentiality of all aspects of the companys operations, portfolio, customer information, and computer technology
  • Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and Rees-Levering among others
  • Actively participate in team meetings to improve workflows, collection processes, and department efficiencies.

Additional Job Functions

  • Work effectively in a high-pressure, high-volume environment
  • Display professionalism and empathy
  • Handle customer questions with a goal of resolving all issues within first contact/call
  • Demonstrate strong verbal and written communication skills
  • Refer available services to meet customers needs
  • Excellent computer skills including proficiency with Microsoft Suite products
  • Contribute to department projects as assigned
  • Other related duties as business needs arise

Qualifications and Education Requirements
Two or more years in a Call Center environment preferred with related work experience in customer service, banking/finance, or collections. Knowledge of collections processes and tactics. Interpersonal skills with the ability to work in a team and interact with all levels of personnel. Reliable with excellent time management ability, must meet deadlines and quotas. High school diploma or equivalent required.
Preferred Skills
Ability to speak, read and write in both English and Spanish. Excellent understanding of reporting and report databases. Proficient in Microsoft Office applications. Excellent verbal and written communication skills. Strong problem solving and decision-making skills.

Apply