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Remote Customer Service Rep Self Storage Jobs in Decatur, TX

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Remote Customer Service Rep Self Storage information

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$16

$24

How much do remote customer service rep self storage jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote customer service rep self storage in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What does a Remote Customer Service Rep for Self Storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep in Self Storage, and why are they important?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Decatur, TX? For Remote Customer Service Rep Self Storage jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep Self Storage jobs in Decatur, TX look for? The top searched job categories for Remote Customer Service Rep Self Storage jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Remote Customer Service Rep Self Storage jobs? Cities near Decatur, TX with the most Remote Customer Service Rep Self Storage job openings:
Remote Customer Service Rep Self Storage jobs near you

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Extra Space

Denton, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision

Posted 18 hours ago

Job description

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.

This is a remote, work from home position & you must reside in 1 of the following states to be eligible for this role - AL, AR, FL, GA, ID, IN, KS, KY, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, UT

Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to an interview may result in automatic rejection of your application.
______________________________________________________________________________

Is your enthusiasm and passion for helping people contagious?Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.

Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:

  • Great pay and robust monthly commission eligibility

  • Convenient schedules- no graveyard shifts!

  • Medical, Dental, Vision benefits

  • Various Employee Discount Programs

  • At home opportunity

Requirements

  • Experience in Sales/Customer Service

  • Ability to connect over the phone

  • Comfortable using Microsoft Windows applications

  • High school diploma or GED

  • Pass background and drug screening

  • Able to work 1 weekend day

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

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