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Remote Customer Service Rep Self Storage Jobs in Decatur, TX

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Service Strategy efforts through customer campaign action calls. * Help grow the Extended ... Work-Life Balance -- Flexible scheduling, remote/hybrid work opportunities (where applicable ...

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Service Strategy efforts through customer campaign action calls. * Help grow the Extended ... Work-Life Balance -- Flexible scheduling, remote/hybrid work opportunities (where applicable ...

The Hireverse

Be Seen First

Customer Representative

Fort Worth, TX · On-site

$775/wk

  • Medical

  • Dental

  • Vision

We are seeking a Customer Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...

New

Liveops

Remote Spanish Bilingual Customer Service

Keller, TX · Remote

$14 - $17.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Liveops

Remote Spanish Bilingual Customer Service

Denton, TX · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Bryan Sparks Insurance Agency Inc

Be Seen First

Service / Sales Representative

Fort Worth, TX · On-site

$50K/yr

  • PTO

Generate self-referred and referral-based new business through trusted client relationships ... Previous insurance, banking, financial services, or customer-facing experience a plus * Active ...

Bryan Sparks Insurance Agency Inc

Be Seen First

Service / Sales Representative

Fort Worth, TX · On-site

$50K/yr

  • PTO

Generate self-referred and referral-based new business through trusted client relationships ... Previous insurance, banking, financial services, or customer-facing experience a plus * Active ...

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All JobsCustomer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage Jobs in Decatur, TX

Remote Customer Service Rep Self Storage information

See Decatur, TX salary details

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How much do remote customer service rep self storage jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer service rep self storage in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What does a remote customer service rep for self storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What skills and qualifications are needed to thrive as a remote customer service rep for self storage?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Decatur, TX?

For Remote Customer Service Rep Self Storage jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep Self Storage jobs in Decatur, TX look for?

The top searched job categories for Remote Customer Service Rep Self Storage jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Remote Customer Service Rep Self Storage jobs?

Cities near Decatur, TX with the most Remote Customer Service Rep Self Storage job openings:

Remote Customer Service Rep Self Storage jobs near you

Customer Satisfaction Representative

kubota

Grapevine, TX • On-site, Remote

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Company Overview

Kubota Tractor Corporation (KTC) is a market leader in agricultural, construction, turf, and utility equipment, recognized for engineering excellence, product durability, and a strong commitment to supporting the people who build and sustain communities across North America.

About the Role

As a Customer Satisfaction Representative, you will serve as a trusted point of contact for customers, providing empathetic support and guiding cases through resolution. This is a non-traditional call center role focused on problem-solving, case management, and collaboration with internal teams and dealerships to deliver a positive customer experience.

This role serves as an entry point to a rewarding career within our organization. Designed to build foundational skills and broad business knowledge, it provides opportunities for professional growth and development while preparing employees for future advancement through internal career pathways across the company.

 

What You’ll Do 
This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines: 

  • This role will serve as the main point of contact in the customer satisfaction department including taking customer calls, emails and resolving customer concerns.
  • Connection – Ensure dealer have a connected Kubota Service Experience.
  • Development – Grow the ability of the dealer to provide the local markets best service experience for end customers.
  • Training – Dealers able to enhance skills through knowledge / information from Kubota University.
  • Relies on independent decision-making and problem solving to complete job tasks.
  • Support dealers and Kubota division personnel on customer survey system.
  • Support Service Strategy efforts through customer campaign action calls.
  • Help grow the Extended Warranty business by actively marketing the program over the phone.
  • Additional duties assigned by management.

 

What We Are Looking For

  • Associate degree preferred; equivalent education and relevant experience will be considered.
  • Two (2) or more years of customer service or call center experience preferred.
  • Strong problem-solving skills with the ability to identify issues and provide effective solutions.
  • Excellent customer service and relationship-building skills, with a commitment to delivering a positive customer experience.
  • Strong verbal and written communication skills, with the ability to interact professionally with customers and team members.

Physical Requirements 
Must possess sufficient mobility and physical reflexes to function effectively in an office environment and perform the duties outlined above.

 

Comprehensive Benefits Package

  • Health & Wellness Benefits — Medical, dental, and vision coverage; company-paid life and disability insurance; Health Savings Account (HSA); Flexible Spending Accounts (FSA); and Employee Assistance Program (EAP).
  • Financial Security — 401(k) plan with company match and discretionary profit-sharing contribution, plus optional supplemental life insurance.
  • Paid Time Off & Leave Programs — Vacation, sick time, paid holidays, parental leave, and additional leave options.
  • Work–Life Balance — Flexible scheduling, remote/hybrid work opportunities (where applicable), Employee Assistance Program (EAP), and pet benefits.
  • Professional Development — Training programs, tuition assistance, professional certifications, and career advancement opportunities.
  • Employee Perks & Wellness — Employee product discounts, wellness initiatives, recognition programs, and company-sponsored events.

 

Disclaimer
This job description outlines the general nature and level of work expected for this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Management reserves the right to modify responsibilities or designate additional essential functions at any time.

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