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Remote Customer Service Quality Assurance Jobs (NOW HIRING)

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are seeking motivated and experienced individuals to join ... Meeting or exceeding performance targets such as call quality, productivity, and customer ...

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

Parsons is seeking a Customer Service Quality Manager with a good knowledge of basic quality concepts in the construction and equipment installation areas and excellent personal relationship skills ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

$19/hr

Customer Service - Manage difficult or changing situations. Respond promptly to employee/vendor ... Remote work and more! About Harris Data Integrity Solutions: Harris Data Integrity Solutions is at ...

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative San Diego, California, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Remote Customer Service Representative Destination Planning Consultants ...

$19/hr

Customer Service - Manage difficult or changing situations. Respond promptly to employee/vendor ... Remote work and more! About Harris Data Integrity Solutions: Harris Data Integrity Solutions is at ...

$19/hr

Customer Service - Manage difficult or changing situations. Respond promptly to employee/vendor ... Remote work and more! About Harris Data Integrity Solutions: Harris Data Integrity Solutions is at ...

QA Manager

New York, NY · Remote

$88K - $130K/yr

Remote, US Department: QA/RC - Corporate Planning Division Reports To: QA/RC Director Are you ready ... Establish and enforce quality standards to meet customer requirements, industry norms, and ...

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Orlando, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

Showing results 41-60

Remote Customer Service Quality Assurance information

See salary details

$24

$43

$74

How much do remote customer service quality assurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service quality assurance in the United States is $43.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $47.84 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Quality Assurance vs Remote Customer Service Representative?

AspectRemote Customer Service Quality AssuranceRemote Customer Service Representative
Primary RoleMonitoring and evaluating customer interactions to ensure quality standardsHandling customer inquiries, providing support, and resolving issues
Required SkillsCommunication, analytical skills, attention to detailCommunication, problem-solving, product knowledge
Work EnvironmentMostly remote, working with call recordings and performance dataRemote, direct interaction with customers via calls, chats, or emails
Common CertificationsQuality assurance, customer service certificationsCustomer service certifications, product-specific training

Remote Customer Service Quality Assurance focuses on evaluating and improving the quality of customer interactions, while Remote Customer Service Representatives directly handle customer inquiries. Both roles require strong communication skills, but QA roles emphasize analysis and monitoring, whereas representatives focus on customer support and problem resolution.

More about Remote Customer Service Quality Assurance jobs
What cities are hiring for Remote Customer Service Quality Assurance jobs? Cities with the most Remote Customer Service Quality Assurance job openings:
What are the most commonly searched types of Customer Service Quality Assurance jobs? The most popular types of Customer Service Quality Assurance jobs are:
What states have the most Remote Customer Service Quality Assurance jobs? States with the most job openings for Remote Customer Service Quality Assurance jobs include:

Remote Customer Service Representative

Annuity Health, LLC

Reading, PA • Remote

$15.25 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

337th of 482 rated business services


Job description

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients' interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Benefits Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).


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