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Remote Customer Service Manager Jobs in Springtown, TX

Liveops

Remote Spanish Bilingual Customer Service

Denton, TX ยท Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Keller, TX ยท Remote

$14 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Springtown, TX

Remote Customer Service Manager information

See Springtown, TX salary details

$20K

$47.3K

$82.3K

How much do remote customer service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote customer service manager in Springtown, TX is $47,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $57,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Springtown, TX? The most popular types of Remote Customer Service jobs in Springtown, TX are:
What are popular job titles related to Remote Customer Service Manager jobs in Springtown, TX? For Remote Customer Service Manager jobs in Springtown, TX, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Springtown, TX look for? The top searched job categories for Remote Customer Service Manager jobs in Springtown, TX are:
What cities near Springtown, TX are hiring for Remote Customer Service Manager jobs? Cities near Springtown, TX with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Springtown, TX as of July 2026, with employment types broken down into 72% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,284 per year, or $22.7 per hour.
Medical Customer Service Representative

Medical Customer Service Representative

Addison Group

Fort Worth, TX โ€ข Remote

$17/hr

Other

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Job Title: Customer Service Representative

Location (City, State): Fort Worth, TX (Remote after training; must be local to the DFW area)

Industry: Healthcare | Revenue Cycle | Customer Service

Pay: $17.00/hour

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

About Our Client:

Addison Group is partnering with a leading healthcare services organization that supports providers through payment integrity and claims-related solutions. Our client is seeking Customer Service Representatives who are passionate about delivering exceptional service and thrive in a fast-paced, team-oriented environment.

Job Description:

Our client is hiring Customer Service Representatives to provide support to healthcare providers and internal teams by handling inbound inquiries, researching account information, and communicating resolutions. This role requires strong communication skills, attention to detail, and the ability to manage multiple systems while delivering a high level of customer service.

Key Responsibilities:

  • Answer inbound phone calls and respond to voicemail messages promptly.
  • Manage incoming emails from healthcare providers, clients, and internal departments.
  • Research provider accounts and review case history using internal software systems.
  • Collaborate with supervisors and cross-functional teams to resolve questions and determine appropriate next steps.
  • Communicate findings and resolutions to healthcare providers in a professional and courteous manner.
  • Maintain accurate documentation, reports, and spreadsheets.
  • Ensure all interactions and documentation meet quality and compliance standards.
  • Provide timely, accurate customer service while managing multiple priorities throughout the day.

Qualifications:

  • At least 1 year of experience in the healthcare industry (clinical, administrative, insurance, medical office, or related experience accepted).
  • Must reside in the Dallas-Fort Worth area.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Experience working with multiple computer systems and databases.
  • Knowledge of Workers' Compensation fee schedules and regulations is preferred.
  • Strong written communication skills with excellent grammar, spelling, and punctuation.
  • Highly organized with exceptional attention to detail and strong problem-solving skills.
  • Ability to work independently after completing training.

Additional Details:

  • Number of Openings: 2
  • Employment Type: Direct Hire
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM
  • Training: First two weeks completed onsite in Fort Worth, followed by a fully remote work schedule.
  • Work Setting: Hybrid (Onsite Training โ†’ Remote)
  • Systems Used: MedCheck, SCheck, Salesforce
  • Interview Process: One virtual interview with the hiring manager.
  • Start Date: ASAP

Perks:

  • Remote work after completing onsite training
  • Direct Hire opportunity with long-term career growth
  • Consistent weekday schedule with no evenings or weekends
  • Supportive team environment
  • Opportunity to gain experience with healthcare payment integrity and provider relations
  • Comprehensive onboarding and hands-on trainingย 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

๏ปฟ#HC1

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