Clintonia, IL · Remote
$15.25 - $20.75/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Clintonia, IL · Remote
$15.25 - $20.75/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Texas, IL · Remote
$12.75 - $16/hr
You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. Responsibilities: * Provide customer service ...
Texas, IL · Remote
$12.75 - $16/hr
You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. Responsibilities: * Provide customer service ...
Texas, IL · Remote
$12.75 - $16/hr
You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. Responsibilities: * Provide customer service ...
Texas, IL · Remote
$12.75 - $16/hr
You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. Responsibilities: * Provide customer service ...
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Normal, IL · On-site +1
$17.50 - $23/hr
Strong organization and time-management abilities * Self-motivated and comfortable working remotely ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Normal, IL · On-site +1
$17.50 - $23/hr
Strong organization and time-management abilities * Self-motivated and comfortable working remotely ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Hudson, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Hudson, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Wapella, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Wapella, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Strawn, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Strawn, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Lincoln, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Lincoln, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Carlock, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Carlock, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Bloomington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Bloomington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Lincoln, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Lincoln, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Tremont, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Tremont, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Washington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Washington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Arrowsmith, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Arrowsmith, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Secor, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Secor, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Anchor, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Anchor, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Gridley, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Gridley, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
$24K - $30.8K
5% of jobs
$30.8K - $37.6K
14% of jobs
$40.2K is the 25th percentile. Wages below this are outliers.
$37.6K - $44.4K
16% of jobs
The median wage is $50.5K / yr.
$44.4K - $51.1K
17% of jobs
$51.1K - $57.9K
12% of jobs
$57.9K - $64.7K
9% of jobs
$66.3K is the 75th percentile. Wages above this are outliers.
$64.7K - $71.5K
11% of jobs
$71.5K - $78.3K
6% of jobs
$78.3K - $85.1K
5% of jobs
$85.1K - $91.9K
2% of jobs
$91.9K - $98.7K
3% of jobs
$24K
$56.7K
$98.7K
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
The most popular types of Remote Customer Service jobs in Normal, IL are:
For Remote Customer Service Manager jobs in Normal, IL, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Manager jobs in Normal, IL are:
Cities near Normal, IL with the most Remote Customer Service Manager job openings:
$15.25 - $20.75/hr
Full-time
This job post has expired today. Applications are no longer accepted.
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
Industry leaders will train all new canidates, but you must be:
Coachable and demonstrate high integrity
Your have a desire to help others
Excellent written and verbal communication skills
Strong organizational skills with a proactive, customer-focused mindset.
