... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Description Mostly remote position, open to anywhere Iowa and surrounding areas! Who we are and ... The Agricultural Sales & Customer Service Manager is responsible for fostering long-term, ...
Description Mostly remote position, open to anywhere Iowa and surrounding areas! Who we are and ... The Agricultural Sales & Customer Service Manager is responsible for fostering long-term, ...
Remote Mortgage Customer Service Representative
Iowa, IA · Remote
$12.10 - $16.10/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Create and maintain customer CRM records with accurate call details * Accurately document call ...
Remote Mortgage Customer Service Representative
Iowa, IA · Remote
$12.10 - $16.10/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Create and maintain customer CRM records with accurate call details * Accurately document call ...
Travel Customer Service Representative - Remote
Iowa City, IA · Remote
$14 - $19/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... In this role, you will be the first point of contact for clients, helping them plan, manage, and ...
Travel Customer Service Representative - Remote
Iowa City, IA · Remote
$14 - $19/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... In this role, you will be the first point of contact for clients, helping them plan, manage, and ...
Travel Customer Service Representative - Remote
Cedar Rapids, IA · Remote
$14.75 - $20.25/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... In this role, you will be the first point of contact for clients, helping them plan, manage, and ...
Travel Customer Service Representative - Remote
Cedar Rapids, IA · Remote
$14.75 - $20.25/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... In this role, you will be the first point of contact for clients, helping them plan, manage, and ...
Work-from-Home Customer Service
Urbandale, IA · On-site +1
$15.25 - $20.50/hr
Provide ongoing support and exceptional customer service ... Manage your schedule and workflow in a remote environment Suggested Qualifications * Strong ...
Work-from-Home Customer Service
Urbandale, IA · On-site +1
$15.25 - $20.50/hr
Provide ongoing support and exceptional customer service ... Manage your schedule and workflow in a remote environment Suggested Qualifications * Strong ...
Remote Bilingual Customer Service Representative
Iowa, IA · Remote
$17/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus
Remote Bilingual Customer Service Representative
Iowa, IA · Remote
$17/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus
Remote Insurance Customer Service Representative (Unlicensed)
Iowa, IA · Remote
$15 - $20.50/hr
Utilize systems and technology to complete account management tasks * Accurately document and ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...
Remote Insurance Customer Service Representative (Unlicensed)
Iowa, IA · Remote
$15 - $20.50/hr
Utilize systems and technology to complete account management tasks * Accurately document and ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...
Remote Client Service Manager Location: 100% Remote Schedule: Flexible In this role, you will ... In this role, you'll combine customer service to make a real impact-helping protect families while ...
Remote Client Service Manager Location: 100% Remote Schedule: Flexible In this role, you will ... In this role, you'll combine customer service to make a real impact-helping protect families while ...
Dispatch Customer Service Representative
Iowa, IA · Remote
$15/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Coordinate with vendors and partners to manage dispatch operations * Accurately document customer ...
Dispatch Customer Service Representative
Iowa, IA · Remote
$15/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Coordinate with vendors and partners to manage dispatch operations * Accurately document customer ...
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Remote Customer Service Manager information
See Iowa salary details
$23K - $29.5K
5% of jobs
$29.5K - $36.1K
14% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$36.1K - $42.6K
16% of jobs
The median wage is $48.5K / yr.
$42.6K - $49.1K
17% of jobs
$49.1K - $55.7K
12% of jobs
$55.7K - $62.2K
9% of jobs
$63.7K is the 75th percentile. Wages above this are outliers.
$62.2K - $68.7K
11% of jobs
$68.7K - $75.3K
6% of jobs
$75.3K - $81.8K
5% of jobs
$81.8K - $88.3K
2% of jobs
$88.3K - $94.9K
3% of jobs
$23K
$54.5K
$94.9K
How much do remote customer service manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a remote customer service manager?
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
What is a remote customer service manager?
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
What are typical daily responsibilities for a remote customer service manager?
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

Full-time
Posted 16 days ago
Job description
-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed
We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.