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Remote Virtual Receptionist Jobs in Iowa (NOW HIRING)

QuickVisit Urgent Care

Remote Receptionist (PRN)

Alleman, IA · On-site +1

$15 - $19.75/hr

Required to have reliable internet for remote position. Download and upload speed must be at minimum 50mbp separately, not combined. * Phone: Ability to use Ring Central for wi-fi calling line on ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

... call center virtual setting. * Available for 12 weeks of paid training, with consistent 8-hour ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Zuzick Organization of Globe Life

$15.75 - $21.25/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

Zuzick Organization of Globe Life

$15.50 - $21.25/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

Zuzick Organization of Globe Life

$15.25 - $20.75/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

McQuade Organization

$15.25 - $20.75/hr

Attend virtual training sessions, coaching meetings, and team development events. * Meet individual performance goals while maintaining high customer satisfaction. If you enjoy helping people ...

McQuade Organization

$15.50 - $21.25/hr

Attend virtual training sessions, coaching meetings, and team development events. * Meet individual performance goals while maintaining high customer satisfaction. If you enjoy helping people ...

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Remote Virtual Receptionist information

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$9

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$23

How much do remote virtual receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote virtual receptionist in Iowa is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Iowa?

The most popular types of Virtual Receptionist jobs in Iowa are:

What are popular job titles related to Remote Virtual Receptionist jobs in Iowa?

For Remote Virtual Receptionist jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Iowa look for?

The top searched job categories for Remote Virtual Receptionist jobs in Iowa are:

What cities in Iowa are hiring for Remote Virtual Receptionist jobs?

Cities in Iowa with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Iowa as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,806 per year, or $16.7 per hour.

Remote Receptionist (PRN)

QuickVisit Urgent Care

Alleman, IA • On-site, Remote

$15 - $19.75/hr

Part-time

Posted 10 days ago

Job description

Job Type
Part-time
Description
The Intake and Scheduling Coordinator ("ISC") is responsible for acting as the liaison between patients and providers. The ISC ensures patient appointments are scheduled properly for Behavioral Health visits and all necessary intake information is completed before the patient's appointment. The ISC confirms all parties involved are notified of dates and times and resolves scheduling conflicts. The ISC will also be responsible for facilitating relations between QV's practice and outside counselors to ensure patients continuity of care by assisting with connecting and/or scheduling parties together. The ISC's administrative duties will include responding to medical record requests, referral processing, insurance authorizations, patient appointment scheduling, program communication to potential candidates, communication with referral sources and other tasks assigned. We are looking for an individual that has consistent availability to work Wednesdays from 8a-6p, as well as flexibility to work other days on occasion to cover vacations, sick time, or help with additional workload (approximately 10 hours per week).
JOB DUTIES:
  • Act as a key point of contact between patients and providers
  • Relay information, concerns, and feedback from both sides to ensure mutual understanding and collaboration
  • Contacts patients prior to appointment via verbal call for courtesy appointment reminder
  • Triage incoming phone calls to department
  • Ensure patient demographic and insurance information is accurate and updated. Collect patient copay over the phone.
  • Advocate for necessary resources, support, and improvements to enhance clinic performance
  • Reliable and punctual when reporting for scheduled work
  • Understanding of HIPPA requirements
  • Adheres to patient confidentiality policies
  • Responds to medical record requests
  • Responsible for the tracking, coordination and communication of patient referrals
  • Ensures complete and accurate patient registration, including demographics and current insurance information
  • Assembles information concerning patient's clinical background and referral needs
  • Contacts insurance companies to ensure verification of benefits and prior authorization approval requirements are met
  • Reviews details and expectation of referral with the potential patient
  • Ensures that referrals are addressed in a timely manner
  • Completes prior authorizations as needed for referrals
  • Contacts patients regarding upcoming or missed appointments
  • Answers and triages phone calls from patients
  • Utilizes EMR functionality to address patient care duties
  • Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
  • All other duties as assigned

Requirements
ESSENTIAL JOB REQUIREMENTS
  • Reliable Internet: Required to have reliable internet for remote position. Download and upload speed must be at minimum 50mbp separately, not combined.
  • Phone: Ability to use Ring Central for wi-fi calling line on personal cell phone and/or stationary phone provided from company
  • Computer: Functioning computer, desktop, and/or laptop provided from company

EDUCATION
  • High School graduate or equivalent
  • Iowa Mandatory Reporting (Adult and Child)
  • College work preferred

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