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Remote Customer Service Insurance Jobs in Portland, OR

Moda Health

Manager, Medical Customer Service

Milwaukie, OR · Remote

$78K - $98K/yr

... customer service policies, procedures, and guidelines for multiple lines of business in Oregon ... Commercial medical groups, including ASO and fully insured groups * Individual medical groups This ...

Nexera

Entry Level Remote Insurance Sales

Portland, OR · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... remote, open to all U.S. locations * Able to pass a background check * Life and Health Insurance ...

HMG Careers

Sales Executive - Remote

Woodburn, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Portland, OR

Remote Customer Service Insurance information

See Portland, OR salary details

$27.6K

$51.3K

$77.4K

How much do remote customer service insurance jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer service insurance in Portland, OR is $51,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Portland, OR? For Remote Customer Service Insurance jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Insurance jobs in Portland, OR look for? The top searched job categories for Remote Customer Service Insurance jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Customer Service Insurance jobs? Cities near Portland, OR with the most Remote Customer Service Insurance job openings:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Portland, OR as of August 2026, with employment types broken down into 84% Full Time, 6% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,338 per year, or $24.7 per hour.

WFH Customer Service Rep (Entry Level)

American Income Life Insurance Company

Vancouver, WA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 15 days ago

Job description

AO Globe Life is looking for ambitious, service-minded professionals to join our team as Remote Benefits Manager. This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.
No prior industry experience is required. We hire for attitude and provide structured training, mentorship, and professional development to help you succeed.
In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available options.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Assess client needs and explain available benefit options clearly and professionally
  • Guide clients through the enrollment process and answer questions
  • Maintain accurate and compliant digital records
  • Collaborate with teammates to share best practices and support team success
  • Participate in weekly training sessions, team meetings, and leadership development calls
Ideal Candidate Profile
  • Confident communicator who can build rapport in virtual conversations
  • Goal-oriented and motivated by personal and professional development
  • Strong listener who can understand client needs and provide thoughtful guidance
  • Organized and self-motivated while managing a flexible schedule
  • Positive team player who is coachable and open to feedback
What We Offer
  • 100% remote work environment with flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Paid training and full licensing support
  • Mentorship and development from experienced leaders
  • Weekly pay via direct deposit
  • Monthly and quarterly performance bonuses
  • Advancement opportunities into leadership roles
  • Inclusive, collaborative, and supportive team culture
  • Meaningful work supporting families and communities
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and long-term career development.
Ready to Apply?
If you're ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today to learn more about joining our team.

Apply