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Remote Customer Service Coordinator Jobs in Rochester, NH

Amerihealth Caritas

Care Manager II

Dover, DE · Remote

Coordinates care and services with the Community Health Navigator and member, member caregiver as ... Those fully remote associates residing in states where service is required by contract, law, or ...

Amerihealth Caritas

Care Manager II

Dover, DE · Remote

Coordinates care and services with the Community Health Navigator and member, member caregiver as ... Those fully remote associates residing in states where service is required by contract, law, or ...

Camesiagency

Entry Level Sales Specialist

Portsmouth, NH · Remote

$80K - $130K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Uncapped commission income and ...

Albertsons

Billing Department Specialist - REMOTE

Wells, ME · On-site +1

$20.25 - $27.50/hr

... is Remote reporting to Wells, ME DC What we are searching for • Reading, writing and ... service and building lasting relationships with our customers. Through a companywide focus on ...

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All JobsCustomer Service JobsRemote Customer Service Coordinator JobsRemote Customer Service Coordinator Jobs in Rochester, NH

Remote Customer Service Coordinator information

See Rochester, NH salary details

$12

$19

$27

How much do remote customer service coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer service coordinator in Rochester, NH is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.12 per hour, depending on experience, location, and employer.

What does a remote customer service coordinator do?

A Remote Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction, all while working from a remote location. They communicate with customers via phone, email, or chat, coordinate with internal teams, and follow up on customer requests. Their main goal is to provide efficient and effective support, maintain positive customer relationships, and help improve overall service quality. Strong communication, problem-solving skills, and proficiency with digital tools are essential for this role.

How does a remote customer service coordinator typically collaborate with other departments while working from home?

A Remote Customer Service Coordinator frequently interacts with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and virtual meetings. Coordinators are expected to proactively share customer feedback, escalate complex cases, and participate in cross-functional discussions to improve service processes. This virtual teamwork ensures that customer concerns are addressed comprehensively and fosters a supportive remote work environment.

What is the difference between Remote Customer Service Coordinator vs Remote Customer Support Specialist?

AspectRemote Customer Service CoordinatorRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, team-based customer service settingRemote, technical or product support environment
Employer UsageCustomer service departments across industriesTechnical support teams, product companies
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing support roles and required skills

The Remote Customer Service Coordinator typically handles customer inquiries, manages service requests, and coordinates support efforts remotely within customer service teams. The Remote Customer Support Specialist often focuses on technical troubleshooting and product-specific support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes coordination and communication, whereas the Specialist emphasizes technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a remote customer service coordinator, and why are they important?

To thrive as a Remote Customer Service Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and productivity tools like email and chat platforms is typically required. Exceptional organizational skills, patience, and the ability to work independently make someone stand out in this role. These competencies are crucial for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless service delivery in a remote environment.
What are the most commonly searched types of Remote Customer Service jobs in Rochester, NH? The most popular types of Remote Customer Service jobs in Rochester, NH are:
What are popular job titles related to Remote Customer Service Coordinator jobs in Rochester, NH? For Remote Customer Service Coordinator jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Coordinator jobs in Rochester, NH look for? The top searched job categories for Remote Customer Service Coordinator jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Service Coordinator jobs? Cities near Rochester, NH with the most Remote Customer Service Coordinator job openings:
Remote Customer Service Coordinator jobs near you
Infographic showing various Remote Customer Service Coordinator job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,271 per year, or $19.8 per hour.

Remote Central Reservations Agent

EOS Hospitality

Kennebunk, ME • On-site, Remote

$25K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

EOS Hospitality is seeking a remote Central Reservations Agent to join our team of dedicated hospitality professionals!
The Central Reservations Agent is responsible for managing all aspects of guest reservations across EOS Hospitality properties while delivering exceptional service and creating memorable guest experiences. This role plays a key part in maximizing room revenue through thoughtful recommendations, accurate reservation management, and outstanding guest communication.
Responsibilities:
  • Excellent customer service, sales, and communication skills
  • Excellent verbal and written English Skills
  • Prior Front Desk or Hotel Reservations experience preferred
  • Strong organizational and time management skills
  • Proficient in Microsoft Office Suite
  • Flexible schedule and ability to work all shifts, weekends, and holidays

Key Skills & Experience Required:
Essential Tasks:
  • Creates and accepts hotel and restaurant reservations for any and all EOS properties from all channels, such as telephone, email, live webchat, PBX, and Internet, following standards and protocol
  • Responds to all guest requests in a timely manner, assesses the guest's needs and provides helpful and accurate information about the properties, accommodations, location, and the local area, adding personal recommendations where appropriate to achieve maximum customer satisfaction
  • Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible and alerting a manager where appropriate
  • Communicates with travel partners such as Online Travel Agencies, Tour Operators, AirBnb, VRBO, etc.
  • Accepts and executes gift certificate orders where applicable
  • Complies with all reservation related safety, security and financial procedures, hotel policies and standards of conduct
  • Works harmoniously and professionally with co-workers and supervisors.
  • Communicates with sales department and property managers regarding group bookings, inputting rooming lists, creating billing patterns, etc

Wage Range: $18-$20, plus monthly incentives!
Physical Demands:
  • Most work tasks are performed indoors. Temperature is moderate and controlled by office environmental systems.
  • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 50 lbs. occasionally.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.

About Kennebunkport Resort Collection: The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory.
KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees.
  • Employer-subsidized medical, dental, and vision insurance
  • Company-funded $25K in complimentary life insurance and $1K/mo. in disability
  • Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
  • Additional Health & Wellness benefits including prescription and gym membership discounts
  • Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
  • Flexible and understanding work-life equality
  • Family Matters Program of 3+ months paid parental leave for new parents
  • 401k employer match, up to 4% of salary
  • Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
  • Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
  • Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
  • Gold Card annual complimentary restaurant allowance for managers
  • Discounted lodging rates from New England Inn & Resort Association partners
  • Pathways for growth and professional development including training and tuition reimbursement
  • Relocation assistance to temporary employer housing
  • Incentive opportunities for both hourly and managerial roles
  • Supportive, open workplace culture
  • Company-funded Employee Assistance Program for life and mental health resources

Why Join our team? Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.
As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.
Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.
Ready to learn more? Visit us online at www.kennebunkportresortcollection.com and explore our parent company, EOS Hospitality at www.eoshospitality.com for more information about the amazing ways we're making a difference.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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