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Remote Customer Service Associate Jobs in Rochester, NH

HMG Careers

Remote Sales and Service Advisor

Union, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Eliot, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hooksett, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

See Rochester, NH salary details

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$26

How much do remote customer service associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote customer service associate in Rochester, NH is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Rochester, NH? The most popular types of Remote Customer Service jobs in Rochester, NH are:
What are popular job titles related to Remote Customer Service Associate jobs in Rochester, NH? For Remote Customer Service Associate jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Rochester, NH look for? The top searched job categories for Remote Customer Service Associate jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Service Associate jobs? Cities near Rochester, NH with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Rochester, NH as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,888 per year, or $16.8 per hour.
Account Representative

Account Representative

American Income Life Insurance Company

Concord, NH • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted 23 days ago

Job description

If you're ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.
AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you'll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.
Key Responsibilities
  • Conduct scheduled virtual consultations with clients via Zoom
  • Listen to client needs and guide them through available benefit options
  • Clearly explain coverage details and answer questions with professionalism
  • Assist clients through the application and onboarding process
  • Maintain accurate documentation and follow-up communication
  • Participate in team meetings, training sessions, and professional development programs
  • Collaborate with peers and mentors to continually improve service and performance
What You'll Receive
Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.
Flexible Scheduling
Structure your day in a way that supports both productivity and work-life balance.
Pre-Scheduled Client Consultations
Engage with individuals who have already requested information-no cold outreach required.
Comprehensive Training & Licensing Support
Structured onboarding, mentorship, and assistance with licensing requirements.
Weekly Compensation
Consistent weekly pay via direct deposit with additional performance-based incentives.
Recognition & Advancement Opportunities
Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.
Supportive Team Culture
Collaborate with a team that values professional development, accountability, and shared success.
Qualifications
  • Strong communication and interpersonal skills
  • Comfortable presenting information during virtual meetings
  • Organized and self-motivated while working in a remote environment
  • Able to use video conferencing platforms and digital tools confidently
  • Passion for helping individuals and families understand important financial protection options
  • Authorized to work in the United States
  • Access to a Windows-based laptop or PC with webcam and reliable internet connection
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veterans' organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.
Apply Today
If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.

Apply