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Remote Customer Service Associate Jobs in Concord, NH

HMG Careers

Remote Sales and Service Advisor

Nashua, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

HMG Careers

Remote Sales and Service Advisor

Union, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

HMG Careers

Remote Sales and Service Agent

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Concord, NH

Remote Customer Service Associate information

See Concord, NH salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote customer service associate in Concord, NH is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Concord, NH? The most popular types of Remote Customer Service jobs in Concord, NH are:
What are popular job titles related to Remote Customer Service Associate jobs in Concord, NH? For Remote Customer Service Associate jobs in Concord, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Concord, NH look for? The top searched job categories for Remote Customer Service Associate jobs in Concord, NH are:
What cities near Concord, NH are hiring for Remote Customer Service Associate jobs? Cities near Concord, NH with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Concord, NH as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,881 per year, or $17.3 per hour.

Work From Home Customer Service Associate - Entry Level

American Income Life Insurance Company

Nashua, NH • On-site, Remote

$90K - $120K/yr

Full-time

Posted 13 days ago

Job description

Are You Ready to Revolutionize Your Work-Life Balance While Achieving Remarkable Success?
Join our fully virtual and work-from-home team, where you can earn an extraordinary income without compromising precious family moments. Embrace the freedom to choose your working hours, tailored to the needs of you and your loved ones.
We are seeking vibrant individuals with a passion for assisting both existing and potential clients within our esteemed organization. As a valued team member, you will engage with multiple clients throughout the day, delivering unparalleled service and demonstrating in-depth product knowledge.
Preferred Skills
  • Harness excellent communication skills, including active listening and effective problem-solving.
  • Embrace a learning mindset, readily adapting and adjusting to new situations.
  • Thrive both independently and as part of a collaborative team.
  • Exhibit a tenacious work ethic and an unwavering drive for success.
What Awaits You in This Opportunity
Personalized Schedule
Experience the liberating flexibility of a personalized schedule, complemented by weekly pay.
100% Remote Position
Enjoy the convenience of a fully remote position, eliminating commutes and offering a truly flexible lifestyle.
Weekly Training
Participate in weekly training led by top industry leaders, expanding your knowledge and refining your skills.
Life Insurance Coverage
Safeguard your future with comprehensive life insurance coverage.
Health Insurance Reimbursement
Benefit from health insurance reimbursement, helping prioritize your well-being.
Industry-Leading Resources and Technology
Leverage industry-leading resources and cutting-edge technology to excel in your role.
Interview Process
Join us in prioritizing community wellness. As a result, all interviews will be conducted via Zoom video conferencing, ensuring the safety and comfort of all applicants.
Ignite Your Career Today
Ignite your career today as a Virtual Insurance Specialist!

Apply