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Remote Customer Service Associate Jobs in Concord, NH

Rentokil

Customer Service Rep I-1

Concord, NH · On-site +1

$16 - $22/hr

Our CSR's are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers' concerns in their homes and businesses. They enjoy making a ...

Connection

Microsoft Solutions Associate

Concord, NH · Remote

$16 - $21.50/hr

Our Microsoft Solutions Associate (MSA) plays a critical role in supporting the success of our team ... services to the customer, such as managed and professional services leading to customer ...

HMG Careers

Remote Sales and Service Advisor

Nashua, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Hooksett, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Nashua, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Union, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Suncook, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

See Concord, NH salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote customer service associate in Concord, NH is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Concord, NH?

The most popular types of Remote Customer Service jobs in Concord, NH are:

What cities near Concord, NH are hiring for Remote Customer Service Associate jobs?

Cities near Concord, NH with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Concord, NH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,881 per year, or $17.3 per hour.

North Carolina Remote Customer Service Representative

Notify Md

Concord, NH • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position

About the Role

Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team.

This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart.

At this time, we are only hiring Full Time remote residents in North Carolina.

Key Responsibilities

You will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores.

Technical Requirements

To succeed in this role, your home office must meet the following technical specifications:

  • You must provide your own equipment that meets the specifications during your new hire period.
  • Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment.
  • Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems.
  • A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements.
  • A professional grade wired headset with microphone.
  • A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems.
  • You must be able to type at least 30 WPM

Schedule and Availability

  • 10 hour shifts (4 days on, 3 days off)
  • Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required.

Benefits and Compensation

We value our team members and offer a comprehensive benefits package to support your health and future:

  • $16 per hour
  • Medical, Dental and Vision Insurance
  • 401k retirement plan with company matching
  • ESOP (Employee Stock Ownership Plan)
  • Paid time off Benefits

Are you the right fit?

If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!

notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply