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Remote Customer Service Chat Agent Jobs in Utah (NOW HIRING)

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... First year agent average 65k * First year manager average 90-120k

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site +1

$17.45 - $27.31/hr

Respond to customer inquiries via phone, email, and chat, providing accurate information and ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

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Showing results 21-40

All JobsCustomer Service Chat Agent JobsRemote Customer Service Chat Agent JobsRemote Customer Service Chat Agent Jobs in Utah

Remote Customer Service Chat Agent information

See Utah salary details

$8

$16

$24

How much do remote customer service chat agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer service chat agent in Utah is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Chat Agent vs Remote Customer Support Specialist?

AspectRemote Customer Service Chat AgentRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, chat-based customer interactionsRemote, multi-channel support including chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesCommon in tech, healthcare, and financial sectors
Job FocusHandling live chat inquiries and resolving issues quicklyProviding detailed support and troubleshooting across channels

Both roles involve remote customer interaction, but the Customer Service Chat Agent primarily handles live chat inquiries, focusing on quick resolution. The Customer Support Specialist may handle multiple channels and provide more in-depth assistance. The roles often overlap, but the main difference lies in the scope and communication channels used.

What are the key skills and qualifications needed to thrive as a remote customer service chat agent?

To thrive as a Remote Customer Service Chat Agent, you need excellent written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with CRM platforms, live chat software, and ticketing systems is typically required. Strong soft skills such as patience, empathy, and the ability to multitask set top agents apart. These skills are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What is a remote customer service chat agent?

A Remote Customer Service Chat Agent is a professional who assists customers through online chat platforms, rather than over the phone or in person. They handle inquiries, resolve complaints, process orders, and provide information about products or services, all from a remote location such as their home. This role requires strong written communication skills, problem-solving abilities, and proficiency with computers and various chat software. Remote chat agents are often employed by companies in various industries to provide efficient and convenient customer support.

How do I become a remote customer service chat agent?

To become a remote customer service chat agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Many employers require prior customer service experience and the ability to work independently in a fast-paced environment, often with flexible schedules.

What are some common challenges faced by remote customer service chat agents, and how can they be managed?

Remote Customer Service Chat Agents often encounter challenges such as handling multiple chat conversations simultaneously, maintaining consistent communication without in-person support, and managing difficult customer interactions. To manage these, agents can utilize organizational tools provided by employers, participate in regular virtual team meetings for support, and follow company protocols for escalation when necessary. Additionally, developing strong typing and problem-solving skills helps agents respond quickly and effectively, ensuring a positive customer experience even when working from home.

Are remote customer service chat agent jobs real?

Yes, remote customer service chat agent jobs are real positions where agents assist customers via online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently in a virtual environment.
What are popular job titles related to Remote Customer Service Chat Agent jobs in Utah? For Remote Customer Service Chat Agent jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Chat Agent jobs in Utah look for? The top searched job categories for Remote Customer Service Chat Agent jobs in Utah are:
Remote Customer Service Chat Agent jobs near you
Infographic showing various Remote Customer Service Chat Agent job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,405 per year, or $16.5 per hour.

Customer Service Representative (Remote)

Globe Life American Income Division

West Jordan, UT • On-site, Remote

$15 - $20.25/hr

Full-time

Re-posted 19 days ago

Job description

Build a Meaningful Career From Anywhere
Are you energetic, motivated, and ready to make a real impact? AO is seeking driven individuals who are passionate about helping others while building a flexible, rewarding remote career.
We are part of a fast-growing organization within the life insurance industry, committed to protecting working families and providing meaningful support to the communities we serve. Our mission is simple:
To protect every child and serve every working family.
Join a remote-first team built on collaboration, growth, mentorship, and purpose-all from the comfort of your home.
What You'll Do
(Requirements • Responsibilities • Rewards)
Build Meaningful Client Relationships
Connect with clients through phone and Zoom consultations, understand their needs, and provide personalized support and benefit solutions.
Take Ownership of Your Growth
Work independently in a remote environment while managing your responsibilities with professionalism and accountability.
Communicate with Confidence
Explain coverage options and financial protection solutions clearly, professionally, and in easy-to-understand terms.
Deliver Exceptional Customer Service
Support clients through every step of the process while building trust through honesty, consistency, and care.
Collaborate with a High-Energy Team
Participate in mentorship, virtual training, and ongoing development within a supportive and growth-focused culture.
Why Join AO?
🌎 100% Remote Flexibility
Work from anywhere while creating a schedule that supports your lifestyle and goals.
📚 World-Class Training & Mentorship
Receive ongoing coaching, leadership development, and support from experienced professionals committed to your success.
💰 Weekly Pay + Residual Income Potential
Earn consistent weekly pay with opportunities for long-term residual income and performance-based bonuses.
🎯 Exclusive, High-Quality Leads
Focus on helping clients-not cold calling. Work with individuals who are already seeking information and support.
📈 Career Growth Opportunities
Advance into leadership and management roles based on performance, consistency, and professional development.
Incentives & Recognition
Qualify for incentive trips, leadership conventions, recognition programs, and additional performance rewards.
What We're Looking For
  • Strong communication and relationship-building skills
  • Positive, energetic, and professional attitude
  • Self-motivated individuals with a strong work ethic
  • Adaptability and willingness to learn
  • Ability to work independently while collaborating remotely
  • Customer service or client-facing experience is helpful, but not required

No prior insurance experience is necessary. We provide full training and mentorship to help you succeed.
Interview Process
To prioritize convenience and accessibility, all interviews are conducted through Zoom video conferencing.
Ready to Make an Impact?
If you're ready to build a flexible remote career, grow professionally, and make a meaningful difference helping families protect their futures, we encourage you to apply today.
👉 Join AO and build a career where purpose, flexibility, and growth come together.

Apply